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1-800 CONTACTS

CRM Marketing Specialist

1-800 CONTACTS

. Maintain the seasonal and promotional campaign calendar.

Posted 11/9/2026full-timeDraper • Utah • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing and CRM, with a strong focus on campaign planning, execution, and performance analysis. Proficient in A/B testing, customer segmentation, and utilizing marketing automation tools to enhance customer engagement and drive results.

Highest-signal resume keywords
Digital Marketing ExperienceCampaign Planning And ExecutionA/B Testing CoordinationAnalytical ThinkingProject Coordination Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Campaign PlanningA/B TestingPerformance AnalysisCustomer SegmentationMarketing Automation
Soft Skills
Attention To DetailCollaborationClear CommunicationOrganizational Skills
Tools & Technologies
CRM ToolsBrazeCustomer Data Platforms
Industry Keywords
EcommerceDirect-To-ConsumerMarketing Campaigns

About the role

Key responsibilities & impact
  • Maintain the seasonal and promotional campaign calendar.
  • Develop campaign briefs and coordinate deliverables, reviews, and approvals with design, marketing operations, analytics, and product owners.
  • Keep partners aligned on objectives, dependencies, and deadlines.
  • Partner with storefronts, merchandising, insurance, and cross-sell teams to incorporate priorities into CRM outreach and create a cohesive customer experience.
  • Work closely with the integrated brand campaign manager during 3 peak sessions annually.
  • Review past campaigns to identify trends, unanswered questions, and performance opportunities.
  • Propose and coordinate A/B tests with clear hypotheses and success measures.
  • Partner with analytics to interpret results and recommend next steps.
  • Document and share findings to scale successful approaches and inform personalized messaging, audience targeting, timing, and channel decisions.
  • Use customer data and platform tools to define campaign audiences.
  • Validate targeting, messaging, offers, links, and send timing before launch.
  • Coordinate CRM outreach changes around holidays and promotional events.
  • Monitor campaign performance, communicate results with recommendations, and maintain briefs, test records, decisions, and process documentation.

Requirements

What you’ll need
  • 1+ years of experience in digital marketing, CRM, or a related field, preferably in ecommerce or a direct-to-consumer business.
  • Experience planning and executing marketing campaigns, including A/B testing, reviewing results, and making clear recommendations based on what you learn.
  • Strong analytical thinking and curiosity, with the ability to identify patterns in campaign performance and work with analytics partners to evaluate results.
  • Exceptional attention to detail and a strong sense of ownership for campaign accuracy, documentation, and follow-through.
  • Experience collaborating across teams, building productive relationships, and keeping stakeholders aligned as priorities and timelines shift.
  • Strong organizational and project coordination skills, with the ability to manage multiple campaigns and deadlines.
  • Clear written and verbal communication, including the ability to write useful briefs and explain findings and next steps.
  • Familiarity with customer segmentation, marketing automation tools such as Braze, and customer data platforms; willingness to learn new tools and processes.

Benefits

Comp & perks
  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym