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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong phone communication skills, effectively engaging with patients to educate them about Remote Patient Monitoring and Chronic Care Management programs. Proficient in using web-based tools and systems while maintaining accurate records and meeting productivity goals.
Highest-signal resume keywords
Phone CommunicationPatient EducationData EntryTech-SavvyCustomer-Facing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryPatient EnrollmentCall ScriptingRecord MaintenanceOutbound Calling
Soft Skills
Compassionate CommunicationSelf-MotivationReliabilityIndependenceWarmth
Tools & Technologies
1bios SystemWeb-Based Tools
Industry Keywords
Remote Patient MonitoringChronic Care ManagementHealth Insurance KnowledgeElderly Patient Interaction
About the role
Key responsibilities & impact- Reach out to eligible patients by phone using warm leads and cold outreach
- Make 8–15 outbound calls per hour
- Use call scripts to educate patients about physician-recommended Remote Patient Monitoring and Chronic Care Management programs
- Answer patient questions
- Enroll interested patients by obtaining verbal consent and entering required data into the 1bios system
- Maintain accurate records
- Meet productivity and enrollment goals
- Participate in text and/or email campaigns and respond to campaign calls
Requirements
What you’ll need- Excellent spoken English; able to speak slowly, clearly, and compassionately with elderly patients
- Clear, confident, warm, and friendly phone communication
- Comfortable spending most of the shift on the phone
- Tech-savvy and experienced with web-based tools and systems
- Self-motivated, reliable, and able to work independently in a quiet, professional environment
- Ability to start within a few days to a week
- Minimum commitment of 20 hours per week
- Quiet, private space for making calls
- Reliable internet and computer setup
- U.S. health insurance knowledge is assessed in the application
- 6 months of phone-based or customer-facing experience is asked about in the application
Benefits
Comp & perks- Flexible hours/schedule
- Work from home
- Full-time or part-time availability
- Commission pay: $5 bonus per completed enrollment
- 1099 independent contractor arrangement
