RPA Support Analyst

3CON Consultoria e Sistemas

. Provide technical support and ongoing maintenance for the robots and automations developed by the RPA team.

Posted 10/19/2026contractRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in UiPath and Microsoft Power Automate for maintaining and enhancing robotic process automations. Strong analytical skills for error identification and resolution, coupled with effective communication and collaboration with technical and business teams.

Highest-signal resume keywords

UiPath Automation MaintenanceMicrosoft Power AutomateError Analysis and Root-Cause IdentificationTechnical DocumentationIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automation SupportSystems MaintenanceProgramming LogicConditional StructuresVariablesException HandlingTest ExecutionLog AnalysisIncident RecordingContinuous Improvement

Soft Skills

Analytical MindsetProblem-SolvingAttention to DetailStrong CommunicationCollaborative Approach

Tools & Technologies

Ticketing ToolsDemand-Tracking ToolsMicrosoft Power Platform

Industry Keywords

RPA AutomationsProduction EnvironmentOperational ContinuityUser Acceptance TestingBusiness Rules

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Provide technical support and ongoing maintenance for the robots and automations developed by the RPA team.
Monitor automation execution, identify failures, and analyze and resolve incidents.
Implement minor enhancements, fixes, and adjustments to existing automated workflows.
Analyze execution logs, identify the root causes of errors, and propose corrective and preventive actions.
Support the maintenance of workflows, business rules, integrations, and automated routines.
Investigate issues related to changes in systems, interfaces, data, or processes that affect robot execution.
Record incidents and applied solutions, and document technical and operational procedures.
Collaborate with business teams to understand incidents, validate fixes, and ensure operational continuity.
Support functional testing, user acceptance testing, and validations before releasing adjustments to production.
Escalate more complex issues to developers or the technical owners responsible for the automation.
Contribute to the continuous improvement of the quality, stability, and performance of automations.

Requirements

What you’ll need

Knowledge of UiPath, particularly for analyzing, maintaining, and adjusting existing automations.
Knowledge of Microsoft Power Automate, including the maintenance and adjustment of automated flows.
Experience with application support, systems maintenance, or technical incident management.
Knowledge of error and log analysis, test execution, and failure root-cause identification.
Understanding of programming logic, conditional structures, variables, and exception handling.
Knowledge of technical documentation and incident recording.
Familiarity with ticketing and demand-tracking tools.
Analytical, problem-solving mindset.
Organization, attention to detail, and a strong sense of responsibility.
Proactive identification of improvement opportunities.
Strong communication skills and the ability to interact with technical and business teams.
Ability to prioritize requests according to criticality and operational impact.
Collaborative, committed, and service-continuity-focused approach.
Bachelor’s degree completed or in progress in Systems Analysis and Development, Computer Science, Information Systems, Software Engineering, or a related field.
Technical education in technology may also be considered, depending on professional experience.
Previous experience supporting RPA automations in a production environment is a plus.
Experience with tools in the Microsoft Power Platform ecosystem is a plus.

Benefits

Comp & perks

Training
Certification Support
University Partnerships
Language School Partnerships
No Dress Code
Digital Workplace
Relaxed Work Environment
Use of Cutting-Edge Technology