National Accounts Manager – Pallet Services

48forty Solutions

. Retain existing customers and grow new business by developing and cultivating strong relationships with key account customers .

Posted 10/5/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Account Management and Sales Strategy, with a strong focus on customer relationship development and retention. Proficient in analyzing market trends and leveraging CRM systems to drive sales growth and customer satisfaction.

Highest-signal resume keywords

B2B Account ManagementCustomer Relationship DevelopmentSales Strategy ExecutionCRM ProficiencySupply Chain Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingBusiness Plan DevelopmentContract ManagementValue Proposition CommunicationOpportunity Pipeline Management

Soft Skills

Cross-Functional CollaborationNegotiation SkillsAdaptabilityFormal Presentation SkillsCustomer Satisfaction Focus

Tools & Technologies

CRM SystemsSales Tracking Tools

Certifications & Qualifications

Formal Sales Training

Industry Keywords

Supply ChainB2B SalesCustomer RetentionMarket AnalysisAccount Profitability

About the role

Key responsibilities & impact

Retain existing customers and grow new business by developing and cultivating strong relationships with key account customers
Serve as the customer-facing relationship owner at all levels of national accounts and become a trusted advisor
Understand customer business needs and strategic initiatives to present solutions and uncover new service offerings and revenue streams
Meet or exceed retention, growth, and profitability targets while managing an active opportunity pipeline
Develop and execute customer business plans with annual, quarterly, and monthly objectives
Manage service and material quality, customer satisfaction, retention, contract terms, and SLAs
Identify, quantify, and capture value-added opportunities within accounts
Support onboarding of new accounts and sites with Sales, Brokerage, and Customer Service teams
Develop account plans documenting sales strategies and tactics
Execute renewal sales activities for existing customers
Create presentations, communication plans, and business reviews communicating the company’s value proposition
Analyze customer trends, account profitability, and opportunities to add value
Forecast and track sales revenues and activities using the CRM system and other tools
Maintain accurate sales, contact, opportunity, account, and pipeline records
Coordinate quarterly business reviews
Monitor industry trends, market conditions, and competitive environments
Travel nationally, including overnight travel, customer business reviews, events, and applicable industry trade shows
Manage a $40–$60M annual book of business with accountability for growth and retention

Requirements

What you’ll need

Bachelor’s Degree required in Business, Supply Chain, or similar focus
3-5 years of experience in B2B outside sales/account management
Demonstrated experience in Supply Chain industry preferred
Solid cross-functional collaboration, communication, and negotiation skills
Ability to present formally and informally
Able to adapt to frequent changes and work in a fact paced environment
Formal sales training preferred
Able to travel within the United States up to 40%
National travel including overnight of 30-50%
Proficiency using customer relationship management (CRM) systems and other tools to forecast and track sales activities

Benefits

Comp & perks

Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!
Referral Bonuses
Long-Term Career Advancement
Paid Time Off
Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees
401(k) Retirement Plan
Great Team Environment
Opportunity to work remotely or in an office setting