Dispensary Supervisor

4Front Ventures

. Work cross-functionally through the operation and maintain a hands-on “lead by example” approach .

Posted 11/11/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in team management, guest service, and inventory management within the cannabis industry, while ensuring compliance with safety protocols and operational goals.

Highest-signal resume keywords

Cannabis Industry ExperienceInventory Management ExperienceTeam Building & Management ExperienceGuest Service ExperienceExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementRetail ExperienceProblem SolvingCritical ThinkingTime ManagementPlanningOrganizational SkillsDetail-Oriented

Soft Skills

Multi-TaskingLeadershipCoaching

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

Dispensing Organization Agent Identification CardHigh School Diploma or GEDAssociate Degree or Industry Training Equivalent

Industry Keywords

Safety ProtocolsRegulatory InspectionsProduct TrendsService RecoveryCash Flow Management

About the role

Key responsibilities & impact

Work cross-functionally through the operation and maintain a hands-on “lead by example” approach
Ensure all safety protocols and procedures are followed and the site complies with local and state laws while assisting with regulatory inspections
Maintain in-depth knowledge of store vendors, products/strains, and industry trends
Assist the team with inquiries, product information, and service recovery while ensuring optimal organization
Collaborate with Floor and Inventory departments on service and product-related processes and matters
Assist with hiring, training, coaching, and employee development
Delegate, manage, and empower the team to achieve optimal performance
Resolve customer conflicts and act as the first point of contact for escalated RA1/RA2 customer situations
Align with the Inventory/Floor Manager to set, meet, and manage financial and operational goals
Partner with approved cash-handling managers/supervisors to properly manage dispensary cash flow/intake
Implement and manage company policies and procedures
Support daily departmental tasks, rest/lunch breaks, departmental updates, and all department processes
Serve as a main point of contact for product inquiries, product trends, employee performance, and guest service/product feedback
Collaborate with management to maintain high team morale

Requirements

What you’ll need

21+ and currently residing in the USA
High School Diploma or GED
Dispensing Organization Agent Identification Card (obtained upon hire)
Associate Degree or industry training equivalent (preferred)
Retail experience, 2+ years (preferred)
Cannabis industry experience, 2+ years (preferred)
Inventory management experience, 1+ years (preferred)
Guest service experience, 1+ years (preferred)
Team building & management experience, 1+ years (preferred)
Excellent communication, multi-tasking, time-management, planning, & organizational skills
Detail-oriented, critical thinker, problem solver, & assessor
Proficient in Microsoft Office Applications
Full shift availability (nights, weekends, and holidays required)

Benefits

Comp & perks

Employee Discounts (one of the highest in the industry)
Health, Vision, Dental Benefits
Sick Pay/PTO Accrual
Parental/Maternity Leave
Employee Assistance Program
Holiday Pay (if required to work on select days)
Career Development
Advancement Opportunities