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Authorization Specialist II
61st Street Service Corp. Verify insurance coverage using system tools and payer portals, and update billing-system changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in verifying insurance coverage, managing pre-authorizations, and navigating billing requirements within a healthcare environment. Proficient in utilizing electronic billing systems and communicating effectively with patients and providers.
Highest-signal resume keywords
Insurance VerificationPre-Authorization ManagementMedical Terminology ProficiencyEpic Electronic Billing SystemsCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Billing RequirementsReferral DocumentationClinical Documentation ReviewPatient Out-of-Pocket EstimatesAuthorization SubmissionPayer Portal NavigationDiagnosis CodingProcedure CodingManaged Care EligibilityTime Management
Soft Skills
Effective CommunicationAdaptabilityConflict ResolutionMulti-TaskingProfessionalism
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookEmail SoftwarePractice Management System
Certifications & Qualifications
High School GraduateGED Certificate
Industry Keywords
HealthcareBilling EnvironmentAcademic Healthcare SettingTri-State Area Residency
About the role
Key responsibilities & impact- Verify insurance coverage using system tools and payer portals, and update billing-system changes
- Confirm provider participation status with patient insurance plans and networks
- Determine referral and authorization requirements for professional services
- Contact patients and PCPs to secure required payer referrals
- Document referrals in the practice management system
- Research system notes for missing or corrected insurance or demographic information
- Review clinical documentation to ensure procedures meet insurance criteria
- Initiate authorizations and submit clinical documentation requested by insurers
- Follow pre-certifications through final approval
- Communicate authorization statuses and denials to surgical coordinators
- Submit appeals for denied prior authorizations or denied payments
- Set up peer-to-peer calls with clinical providers and insurance companies
- Calculate and document patient out-of-pocket estimates and provide them to patients
- Assist the Supervisor with special projects and tasks
- Assist Authorization-Referrals Specialist I with complex cases or questions
- Serve as backup to Authorization-Referrals Specialist III
- Perform other assigned duties
Requirements
What you’ll need- High school graduate or GED certificate is required
- Minimum of 1 year of experience in a physician’s billing or third payer environment
- Ability to understand and navigate managed care eligibility, insurance billing requirements, and obtaining pre-authorizations
- Strong customer service and patient-focused orientation
- Ability to communicate, adapt, and respond to complex situations
- Ability to diffuse complex situations in a calm and professional manner
- Effective verbal and written communication skills
- Ability to multi-task, prioritize, document, and manage time effectively
- Functional proficiency in Microsoft Word, Excel, Outlook, email, and similar computer software
- Functional proficiency and comprehension of medical terminology
- Experience in Epic and/or other electronic billing systems is preferred
- Knowledge of medical terminology, diagnosis, and procedure coding is preferred
- Previous experience in an academic healthcare setting is preferred
- Must reside in the Tri-State area: New York, New Jersey, or Connecticut
- Must be in a Columbia University-approved telework state
Benefits
Comp & perks- Healthcare benefits
- Paid time off
- Competitive comprehensive benefit package