Patient Access Specialist I

61st Street Service Corp

. Greet patients and answer telephone calls .

Posted 10/12/2026full-timeRemote • New Jersey • United StatesJuniorMid-Level💰 $24 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in medical terminology and effective patient communication, with a strong background in customer service and appointment scheduling. Capable of managing insurance verification and demographic registration using EPIC.

Highest-signal resume keywords

Medical Terminology ProficiencyEPIC System ExperienceHigh Volume Customer ServiceBilingual (English/Spanish)Appointment Scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationPatient RegistrationDemographic Information CollectionPre-registration Information CollectionOutbound Calling

Soft Skills

CommunicationTeam SupportOrganizational Skills

Certifications & Qualifications

High School Diploma

Industry Keywords

Call Center ExperiencePatient InteractionFinancial Responsibility CommunicationTime-of-Service Policy

About the role

Key responsibilities & impact

Greet patients and answer telephone calls
Schedule appointment requests
Indicate special needs, including special accommodations and interpreters
Communicate insurance participation, financial responsibility, and time-of-service policy
Obtain patients’ insurance and demographic information and register it in EPIC
Perform real-time insurance verification and interpret responses
Collect pre-registration information for outstanding Epic work queue accounts
Perform outbound calls for Epic referral scheduling
Provide team support and backup coverage as directed by the Supervisor and/or Manager
Perform general faxing, filing, and mail sorting
Perform other related duties as assigned

Requirements

What you’ll need

High School Diploma or the equivalent required
Minimum of 2 years of relevant experience
Proficiency in medical terminology
Bachelor’s Degree or college-level coursework preferred
Prior high volume customer service experience in a call center environment preferred
Bilingual (English/Spanish) a plus

Benefits

Comp & perks

Competitive comprehensive benefit package
Healthcare
Various other benefits
Paid Time Off