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77Sol

Customer Success Analyst – Junior

77Sol

. Provide customer support . Manage and implement new accounts . Conduct customer satisfaction surveys

Posted 9/26/2026full-timeSão Paulo • BrazilJuniorWebsite

About the role

Key responsibilities & impact
  • Provide customer support
  • Manage and implement new accounts
  • Conduct customer satisfaction surveys

Requirements

What you’ll need
  • Experience in customer service
  • Experience with CRM tools (HubSpot, Ploomes)
  • Organizational skills, proactivity, and creativity
  • Excellent interpersonal communication skills, both written and verbal
  • Experience with Intercom (a plus)
  • Experience in the solar energy industry (a plus)

Benefits

Comp & perks
  • Caju benefits card
  • SulAmérica health insurance
  • SulAmérica dental insurance
  • Life insurance
  • Gympass
  • Paid time off
  • Birthday day off
  • Mobility allowance