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About the role
Key responsibilities & impact- Provide customer support
- Manage and implement new accounts
- Conduct customer satisfaction surveys
Requirements
What you’ll need- Experience in customer service
- Experience with CRM tools (HubSpot, Ploomes)
- Organizational skills, proactivity, and creativity
- Excellent interpersonal communication skills, both written and verbal
- Experience with Intercom (a plus)
- Experience in the solar energy industry (a plus)
Benefits
Comp & perks- Caju benefits card
- SulAmérica health insurance
- SulAmérica dental insurance
- Life insurance
- Gympass
- Paid time off
- Birthday day off
- Mobility allowance
