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Program Manager
9th Way Insignia. Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program and project management, including contract performance, risk management, and stakeholder communication. Proficient in Agile methodologies and federal IT governance, with a strong ability to lead multidisciplinary teams and synthesize complex information for executive reporting.
Highest-signal resume keywords
Program ManagementContract Performance ManagementAgile MethodologiesRisk ManagementStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk Register DevelopmentIntegrated Schedule ManagementBudget ExecutionDeliverable Management
Soft Skills
LeadershipEffective CommunicationProblem SolvingTeam CoordinationDecision Making
Tools & Technologies
Microsoft 365Microsoft ProjectJiraConfluenceServiceNow
Industry Keywords
Federal IT GovernanceVA RequirementsDevSecOpsChange ManagementQuality Assurance
Tech Stack
Tools & technologiesCyber SecurityServiceNow
About the role
Key responsibilities & impact- Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line
- Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and Government stakeholders
- Develop, maintain, and execute the Contractor Project Management Plan, including approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines
- Direct preparation and presentation of the biweekly Work Plan covering work in progress, backlog, accomplishments, planned work, schedule, budget, staffing, deliverables, onboarding, risks, issues, and strategic planning
- Monitor performance, communicate deviations and emerging issues, develop mitigation strategies, and escalate impacts to cost, schedule, quality, or performance
- Oversee program schedules, milestones, dependencies, deliverable dates, integrated planning, critical path concerns, and schedule variances
- Lead program risk and issue management, including risk registers, issue tracking, mitigation planning, escalation, and analysis products
- Manage staffing and resource allocation, including onboarding, access, training, assignments, utilization, performance coordination, offboarding, personnel status, and Government-furnished equipment
- Scope new and evolving support requirements and develop Contractor Execution Plans for optional or emerging work
- Provide daily management feedback and decision support on goals, scope, requirements, costs, schedules, risks, resources, and operational performance
- Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance in compliance with VA requirements and Section 508 where applicable
- Ensure meeting governance, including agendas, facilitation, minutes, decisions, action-item tracking, and follow-through
- Coordinate financial management and reporting, including invoices, budget execution, obligations, spending plans, and budget risks
- Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings
- Champion process improvement and innovation through automation, intelligent workflows, and advanced technology opportunities
- Ensure adherence to VA-approved methodologies and governance, including VIP, Product Line Management, SAFe Agile, DevSecOps, Process Asset Library, security, privacy, records management, and technical reference requirements
- Coordinate cross-functional support across product management, engineering, architecture, security, integration, software quality assurance, release management, configuration management, change management, and training
- Manage contractor performance against PWS objectives for quality, schedule, cost, staffing, and integration; implement corrective actions
- Respond to Government requests, data calls, reporting requirements, and document retrieval needs within contractual timeframes
- Plan and execute transition activities, knowledge transfer, documentation handoff, offboarding, and continuity of operations at transition or closeout
Requirements
What you’ll need- Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree
- 8 years of experience
- Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction
- Demonstrated ability to lead multidisciplinary teams spanning program management, product management, financial management, engineering, cybersecurity, architecture, DevSecOps, quality assurance, change management, and communications functions
- Experience developing and maintaining project/program management plans, work plans, integrated schedules, staffing plans, risk registers, issue logs, status reports, executive briefings, and contract deliverables
- Strong working knowledge of Agile and hybrid delivery environments and coordinating product-centric delivery, backlog priorities, dependencies, milestones, risks, and release activities across multiple teams
- Experience with federal IT governance, performance reporting, contract deliverable management, resource management, and customer-facing program reviews
- Ability to communicate effectively with senior Government executives, contracting officials, program managers, technical leaders, product owners, subcontractors, and cross-functional delivery teams
- Ability to synthesize complex program, technical, financial, and operational information into concise decision-ready recommendations and executive-level status reporting
- Demonstrated leadership in identifying performance issues, developing corrective actions, resolving cross-team dependencies, and managing organizational change in a complex environment
- Working knowledge of Microsoft 365, Microsoft Project, Teams, SharePoint, Jira, Confluence, ServiceNow, or comparable Government-approved tools
- Ability to satisfy VA personnel security, background investigation, mandatory training, access, privacy, and information security requirements applicable to assigned contract tasks
- Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Voluntary Life Insurance
- 401(k)
- Basic Life A&D
- Short-term disability (STD)
- Long-term disability (LTD)
- Paid time off (PTO)
- Telehealth
- Paid holidays
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Traveling Assistance