ESM Tools Systems Administrator

A.C.Coy Company

. Maintain monitoring platforms, improve alert quality, support integrations, and help ensure service reliability across Linux and cloud environments.

Posted 11/11/2026full-timeEagan • Minnesota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT monitoring and incident management, with a strong focus on Zabbix administration, cloud monitoring, and Python scripting for automation. Capable of supporting integrations and ensuring service reliability in Linux and cloud environments.

Highest-signal resume keywords

Zabbix AdministrationAppDynamics ExposureCloud Monitoring (AWS, Azure, GCP)Python ScriptingIncident Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Linux TroubleshootingMonitoring AutomationAPI IntegrationAlert ConfigurationOperational Reporting

Soft Skills

Strong Communication Skills

Tools & Technologies

ZabbixAppDynamicsEverbridgeCloud Monitoring Tools

Certifications & Qualifications

Position of Public Trust Clearance

Industry Keywords

IT MonitoringNOCSRE SupportInfrastructure OperationsIncident Escalation

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformLinuxPython

About the role

Key responsibilities & impact

Maintain monitoring platforms, improve alert quality, support integrations, and help ensure service reliability across Linux and cloud environments.
Administer and support Zabbix monitoring for Linux servers, applications, and infrastructure services.
Configure and tune AppDynamics dashboards, health rules, and alerts for application visibility.
Support Everbridge integrations and notification workflows for incident escalation and response.
Monitor cloud services using native cloud monitoring tools and integrate data into enterprise monitoring workflows.
Build and maintain API-based integrations between monitoring, ticketing, and notification systems.
Develop and maintain Python scripts for monitoring automation, alert enrichment, and operational reporting.
Perform basic Linux troubleshooting for monitoring agents, connectivity, system resources, and service health.
Participate in incident triage and post-incident review activities to improve alert quality and reduce noise.
Document runbooks, monitoring standards, and operational procedures.
Support a direct U.S. Government client.

Requirements

What you’ll need

A degree from an accredited College/University in the applicable field of services is required. If the individual’s degree is not in the applicable field, then 4 additional years of related experience is required.
3+ years of experience in IT monitoring, NOC, SRE support, or infrastructure operations.
Practical experience with Zabbix administration or a similar Linux/Windows monitoring software.
Exposure to AppDynamics or a similar APM platform.
Exposure to Everbridge or a similar incident notification platform.
Working knowledge of cloud monitoring concepts in AWS, Azure, or GCP.
Experience consuming or integrating REST APIs.
Basic Python scripting ability for automation tasks.
Basic Linux skills including CLI usage, log review, process/service checks, and network basics.
Prior experience with Help Desk’s Monitoring and Incident management.
Strong communication skills.
Must be able to obtain a Position of Public Trust Clearance.
Must be a US Citizen or have US Permanent Residence status (Green Card).
Must have resided in the US for the last 5 years and have not traveled outside the US for a combined total of 6 months or more in the last 5 years.
No corp-to-corp candidates will be accepted.

Benefits

Comp & perks

Contract-to-hire position
Hybrid work arrangement
Monday through Friday, 8:00 AM - 4:00 PM CST schedule
Occasional on-call rotation