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Network Engineer – LAN/WiFi
A.C.Coy Company. Perform LAN and WiFi monitoring and support for a US Government client .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in LAN protocols and technologies, including TCP/IP, VLANs, and Spanning Tree Protocol, while providing Tier 2 support for LAN-related incidents. Strong troubleshooting and analytical skills are essential for resolving connectivity issues and managing multiple projects effectively.
Highest-signal resume keywords
LAN Protocols ExpertiseTroubleshooting SkillsServiceNow ExperienceCisco Meraki SolutionsPublic Trust Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LAN NetworkingTCP/IPVLANsSpanning Tree ProtocolLAN Security StandardsTroubleshooting Layers 1 and 2Wireless SolutionsAnalytical SkillsProject ManagementContinuous Learning
Soft Skills
Excellent Communication SkillsAbility to Work IndependentlyAdaptability in Fast-Paced Environments
Tools & Technologies
ServiceNowMS Office SuiteCisco MerakiHPE ArubaJuniper MistFortinet
Certifications & Qualifications
Public Trust Clearance
Industry Keywords
US Government ClientLAN SupportWiFi MonitoringTrouble TicketsTier 1 SupportTier 2 SupportMission-Support Duties
Tech Stack
Tools & technologiesServiceNowTCP/IP
About the role
Key responsibilities & impact- Perform LAN and WiFi monitoring and support for a US Government client
- Troubleshoot and resolve LAN and WiFi connectivity issues involving switches, routers, and cabling
- Resolve trouble tickets generated through ServiceNow
- Document troubleshooting steps and solutions for future reference
- Assist Tier 1 support in diagnosing and resolving LAN-related problems
- Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1
- Collaborate with Tier 3 LAN Engineers to resolve complex issues
- Perform mission-support duties as directed by company management
- Perform functional duties independently and assist more senior positions when required
- Manage multiple projects, meet deadlines, and prioritize and manage workload
Requirements
What you’ll need- A degree from an accredited College/University in the applicable field of services is required
- If the degree is not in the applicable field, 4 additional years of related experience is required
- 3+ years of applicable network experience and support
- Expertise in LAN protocols and technologies, including TCP/IP, VLANs, and Spanning Tree Protocol
- Strong troubleshooting and analytical skills at Layers 1 and 2
- Understanding of LAN security standards and methodologies
- Proven experience with LAN networking and wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet
- Experience with ServiceNow or other ticketing systems
- Proficiency with MS Office Suite, especially Excel and Teams
- Excellent written and verbal communication skills
- Proven ability to work independently and thrive in a fast-paced, rapidly changing environment
- Continuous learning and staying up to date with the latest LAN Engineering trends, technologies, and industry developments
- Must be a US Citizen or Permanent Status Green Card holder
- Must be able to obtain Public Trust Clearance
- Must have lived in the US for the past 5 years
- Cannot have more than 6 months travel outside the United States within the last five years; military service excluded
Benefits
Comp & perks- Contract-to-Hire employment arrangement
- Hybrid work arrangement
- Monday–Friday schedule from 9:00 AM to 6:00 PM EST
- Occasional on-call rotation and after-hours work