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A.C.Coy Company

Network Engineer – LAN/WiFi

A.C.Coy Company

. Perform LAN and WiFi monitoring and support for a US Government client .

Posted 10/27/2026full-timeRaleigh • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in LAN protocols and technologies, including TCP/IP, VLANs, and Spanning Tree Protocol, while providing Tier 2 support for LAN-related incidents. Strong troubleshooting and analytical skills are essential for resolving connectivity issues and managing multiple projects effectively.

Highest-signal resume keywords
LAN Protocols ExpertiseTroubleshooting SkillsServiceNow ExperienceCisco Meraki SolutionsPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
LAN NetworkingTCP/IPVLANsSpanning Tree ProtocolLAN Security StandardsTroubleshooting Layers 1 and 2Wireless SolutionsAnalytical SkillsProject ManagementContinuous Learning
Soft Skills
Excellent Communication SkillsAbility to Work IndependentlyAdaptability in Fast-Paced Environments
Tools & Technologies
ServiceNowMS Office SuiteCisco MerakiHPE ArubaJuniper MistFortinet
Certifications & Qualifications
Public Trust Clearance
Industry Keywords
US Government ClientLAN SupportWiFi MonitoringTrouble TicketsTier 1 SupportTier 2 SupportMission-Support Duties

Tech Stack

Tools & technologies
ServiceNowTCP/IP

About the role

Key responsibilities & impact
  • Perform LAN and WiFi monitoring and support for a US Government client
  • Troubleshoot and resolve LAN and WiFi connectivity issues involving switches, routers, and cabling
  • Resolve trouble tickets generated through ServiceNow
  • Document troubleshooting steps and solutions for future reference
  • Assist Tier 1 support in diagnosing and resolving LAN-related problems
  • Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1
  • Collaborate with Tier 3 LAN Engineers to resolve complex issues
  • Perform mission-support duties as directed by company management
  • Perform functional duties independently and assist more senior positions when required
  • Manage multiple projects, meet deadlines, and prioritize and manage workload

Requirements

What you’ll need
  • A degree from an accredited College/University in the applicable field of services is required
  • If the degree is not in the applicable field, 4 additional years of related experience is required
  • 3+ years of applicable network experience and support
  • Expertise in LAN protocols and technologies, including TCP/IP, VLANs, and Spanning Tree Protocol
  • Strong troubleshooting and analytical skills at Layers 1 and 2
  • Understanding of LAN security standards and methodologies
  • Proven experience with LAN networking and wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet
  • Experience with ServiceNow or other ticketing systems
  • Proficiency with MS Office Suite, especially Excel and Teams
  • Excellent written and verbal communication skills
  • Proven ability to work independently and thrive in a fast-paced, rapidly changing environment
  • Continuous learning and staying up to date with the latest LAN Engineering trends, technologies, and industry developments
  • Must be a US Citizen or Permanent Status Green Card holder
  • Must be able to obtain Public Trust Clearance
  • Must have lived in the US for the past 5 years
  • Cannot have more than 6 months travel outside the United States within the last five years; military service excluded

Benefits

Comp & perks
  • Contract-to-Hire employment arrangement
  • Hybrid work arrangement
  • Monday–Friday schedule from 9:00 AM to 6:00 PM EST
  • Occasional on-call rotation and after-hours work