B2B Operations Analyst

+A Educação

. Serve as the direct liaison between the Sales, Legal, and other relevant teams, ensuring alignment and smooth operational workflows .

Posted 9/22/2026full-timePorto Alegre • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing operational workflows, including contracts and registrations, while ensuring data integrity in CRM and ERP systems. Proficient in developing reports and dashboards to enhance decision-making and track sales performance.

Highest-signal resume keywords

Intermediate Excel SkillsCRM Platform ExperienceERP Platform ExperienceOperational Workflow ManagementB2B Sales Process Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManipulationBasic FormulasSpreadsheet OrganizationContractual Data ValidationFinancial Data Validation

Soft Skills

Strong OrganizationDeadline Tracking

Tools & Technologies

CRM SystemsERP PlatformsTOTVS/Protheus

Industry Keywords

Sales PerformanceProductivity MetricsConversion MetricsProcess ImprovementsOperational Workflows

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the direct liaison between the Sales, Legal, and other relevant teams, ensuring alignment and smooth operational workflows
Monitor sales performance, productivity, and conversion metrics
Develop reports and dashboards to support decision-making
Identify operational bottlenecks and propose continuous process improvements
Manage operational workflows, including contracts, registrations, and system updates
Validate data in systems such as CRM and ERP platforms, ensuring information compliance and integrity
Ensure operational deadlines are met across the teams involved

Requirements

What you’ll need

Intermediate Excel skills, including data manipulation, basic formulas, and spreadsheet organization
Experience with corporate systems, particularly CRM and ERP platforms, especially TOTVS/Protheus
Ability to enter and validate contractual and financial data in systems
Basic knowledge of operational workflows and administrative routines
Strong organization and ability to track operational deadlines
Familiarity with B2B sales processes is a plus
Intermediate Spanish is a plus

Benefits

Comp & perks

Food allowance, meal allowance, and transportation allowance
Medical and dental insurance, with 100% of the monthly premium covered by the company
Childcare assistance for mothers
Wellhub (Gympass): access to more than 250 activities at over 50,000 gyms
Profit-Sharing Program (PPR), aligned with the achievement of goals and targets
Birthday month day off to celebrate with your loved ones
Education assistance for undergraduate, graduate, and language courses, as well as discounts at partner institutions