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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts and driving revenue growth through strategic insights and relationship building. Proficient in utilizing CRM platforms and AI-powered tools to enhance customer success and identify expansion opportunities.
Highest-signal resume keywords
SaaS B2B Sales ExperienceCustomer Success ManagementStrategic Account PlanningSalesforce CRM ProficiencyCharter Sales Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRevenue Target AchievementContract NegotiationOpportunity IdentificationAnalytical Skills
Soft Skills
Problem-Solving SkillsStrong Communication SkillsInfluencing SkillsRelationship Building
Tools & Technologies
Salesforce CRMAI-Powered Productivity Tools
Industry Keywords
Charter Sales OperationsCustomer AdvocacyBusiness ApplicationsTrade ShowsIndustry Events
About the role
Key responsibilities & impact- Deliver revenue targets by managing existing accounts in the assigned territory
- Drive expansion and advocacy across the customer portfolio
- Work closely with Customer Success Managers to drive value and retain customers
- Develop an understanding of customers’ business drivers and challenges
- Establish strategic advisor relationships across customer departments
- Offer strategic insights and solutions for challenges within the Charter Sales offering
- Identify and scope opportunities to expand Avinode Group’s products within accounts
- Communicate customer needs and pain points internally with Product to influence roadmap enhancements
- Attend industry events, trade shows, and conferences
- Log activities and track sales opportunities in Salesforce CRM
Requirements
What you’ll need- 3+ years relevant experience as a seasoned sales and customer success professional in SaaS B2B sales and customer success
- Understanding of the complexity of the charter sales operations of an operator or broker
- Knowledge of Avinode Group’s Charter Sales products and product enhancements
- Bachelor’s degree or experience commensurate with job expectations for this position
- Proficiency with CRM platforms, AI-powered productivity tools, and other business applications
- Proven track record in developing and executing strategic account plans, negotiating contracts, and identifying expansion opportunities
- Able to travel 30% of the time domestically and internationally
- Excellent problem-solving and negotiating skills
- Analytical and critical mindset
- Strong communication and influencing skills
- Ability to build strong customer relationships in person or over the phone
Benefits
Comp & perks- Ability to schedule your calendar with flexible work locations
- Competitive salary and benefits
- Synergy events where all Noders across meet each other to collaborate on a professional level as well as having fun
- Great opportunities to develop certain skill or to learn new things with trainings
- Support for professional development and dreams
- Flexible and collaborative culture
