Assistant Care Coordinator

A Place To Turn

. Collaborate closely with the Care Services Manager .

Posted 10/14/2026part-timeWestlake Village • California • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while effectively coordinating client onboarding and maintaining accurate client records. Familiarity with healthcare settings and tools like SimplePractice enhances the ability to support client care and administrative initiatives.

Highest-signal resume keywords

Customer ServiceClient Onboarding CoordinationSimplePractice ExperienceInsurance VerificationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Record MaintenanceClient Profile CreationInsurance CoordinationIntake Documentation

Soft Skills

FriendlyPersonableOrganizational SkillsPassionate About Helping Others

Tools & Technologies

SimplePracticePodiumWebflow

Industry Keywords

Mental HealthHealthcare Setting

About the role

Key responsibilities & impact

Collaborate closely with the Care Services Manager
Serve as the first point of contact for prospective clients via phone, email, and text
Provide exceptional customer service and a welcoming experience
Coordinate new client onboarding, including client-clinician matching, insurance coordination with the billing team, client portal setup, and intake documentation
Maintain accurate client records and create client profiles in SimplePractice
Communicate with clients, clinicians, and internal team members to support client transfers, cancellations, reschedules, and clinician transitions
Collaborate with the leadership team to support client care, workflow efficiency, and administrative initiatives

Requirements

What you’ll need

Friendly, personable, and passionate about helping others
Excellent communication, organizational, and customer service skills
Experience with SimplePractice, Podium, and Webflow is a plus
Experience in insurance verification is a plus
Experience in a mental health or healthcare setting preferred
Must be able to work on-site as required
Monday through Friday, from 9 AM to 1 PM, with the potential for expanded hours as the role grows

Benefits

Comp & perks

Flexible work from home options available