Operations Associate

A-Players

. Manage associate servicing for 50+ associates, including offers, NDAs, matching paperwork, reference checks, invoices, payroll preparation, records, access requests, confirmation letters, and day-to-day questions .

Posted 11/5/2026full-timeRemote • UkraineJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, including associate servicing, process improvement, and effective use of AI tools. Proficient in managing priorities, attention to detail, and adapting to changing plans while maintaining accuracy in repetitive workflows.

Highest-signal resume keywords

AI Tools ProficiencyAttention To DetailOperational ManagementProcess ImprovementCRM Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data CleanupInvoice ManagementContract ManagementTask ManagementVendor ResearchDocument FormattingPayroll PreparationReference ChecksE-Signature ExperienceFinance Groundwork

Soft Skills

Fast LearningAdaptabilityClear CommunicationProblem-SolvingTime Management

Tools & Technologies

AirtableBrexTeamTailorCopperSlack

Industry Keywords

Startup OperationsAgency OperationsPeople OperationsFinanceIT

About the role

Key responsibilities & impact

Manage associate servicing for 50+ associates, including offers, NDAs, matching paperwork, reference checks, invoices, payroll preparation, records, access requests, confirmation letters, and day-to-day questions
Handle team and people administration, including gifts, well-being boxes, team meetups, business trips, offsites, job posts, interview calendars, new-hire accounts, invitations, equipment, and merchandise
Research and evaluate tools and services, document findings, consolidate internal information, format and proofread materials, and prepare finance groundwork
Handle ad hoc operations requests, including vendor research, system data cleanup, surveys, inbox and Slack triage, execution, escalation, and parking of tasks
Verify AI-generated work and maintain accuracy in repetitive workflows
Learn operating procedures during the first 90 days and take ownership of assigned operational blocks
Propose process improvements and automations by the end of the second month
Answer most operational questions independently by the end of the third month

Requirements

What you’ll need

Junior generalist; most skills can be junior
Exceptional strength in at least one area: very fast learning, AI/technical tools, or commercial experience with contracts, invoices, clients, or e-signature
Strong attention to detail; notices incorrect dates and invoice discrepancies
Ability to read and remember small print
Ability to turn voice notes and scattered messages into clear tasks
Daily use of AI for learning and projects; understands effective prompting
Ability to plan the workday, manage priorities, and raise issues early
Adaptable when plans change
English sufficient to read all materials used and write directly to anyone
Comfortable with long, careful, repetitive work and verifying AI output
Experience with any CRM, database, or banking app is useful for learning Airtable, Brex, TeamTailor, and Copper
Experience as a founder’s assistant, in startup or agency operations, finance, people operations, IT, or product is advantageous
Must be able to work remotely from Ukraine or elsewhere in Europe
Must be available for a fixed schedule in European time with overlap with team calls and responsiveness within one or two hours during working hours

Benefits

Comp & perks

Remote, full-time, from Ukraine or anywhere in Europe
Fixed schedule in European time, with agreed flexibility and overlap with team calls
Unlimited time off, agreed in advance
Growth opportunities with a planned progression from junior role to independent projects
Paid AI and productivity tools
Internal library of playbooks and templates
Team trips and offsites
Paid five-day trial week
Three-month probation that may close early based on results