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Senior People Operations Specialist
A1M Solutions. Advise leadership on federal, state, and local labor-law compliance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in HR generalist functions, including compliance with federal and multi-state employment laws, benefits administration, and HR systems management. Proven ability to advise leadership on complex employee matters and optimize HR workflows while fostering collaboration across teams.
Highest-signal resume keywords
HR Generalist ExperienceFederal Employment Law KnowledgeADP AdministrationBenefits AdministrationPolicy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR ComplianceEmployee RelationsBenefits AdministrationHR Systems ManagementProcess OptimizationData ManagementPolicy DevelopmentWorkflow ImprovementOpen Enrollment CoordinationRisk Assessment
Soft Skills
Strong Communication SkillsRelationship BuildingProblem SolvingCollaborationCoaching and Mentoring
Tools & Technologies
ADPEmployee NavigatorBambooHR
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
People OperationsFederal Contractor ComplianceGeographically Distributed WorkforceRemote-First WorkforceGovernment Contracting
About the role
Key responsibilities & impact- Advise leadership on federal, state, and local labor-law compliance
- Build compliant HR workflows and review and improve documentation
- Oversee benefits administration, annual open enrollment, data audits, vendor evaluation, and process optimization
- Advise People Managers on complex employer issues and consistent policy application
- Create templates and guides and review documentation quality
- Lead and optimize onboarding and offboarding processes
- Own and administer HR technology platforms including ADP, Employee Navigator, and BambooHR
- Customize HR platforms, implement changes, recommend enhancements, and advise staff on system usage
- Build communication across people, teams, projects, A1M, and clients
- Partner with teammates, team leads, and government stakeholders on people-operations matters
- Address and mitigate risks and conflicts, manage up, and escalate when appropriate
- Evaluate deliverables and pursue learning opportunities
- Drive HR projects with Delivery and Finance teams, including staffing plans and compensation and benefits budgeting
- Coach and mentor people managers across disciplines
- Surface policy guidance, compliance updates, and process changes proactively
- Monitor federal contractor compliance obligations and flag relevant regulatory changes
- Support staffing decisions, employee transitions, and workforce planning aligned with client and contract needs
- Represent People Operations in government-client staffing and compliance inquiries
Requirements
What you’ll need- 8+ years of progressive People Operations / HR generalist experience
- Broad HR generalist experience across employee relations, benefits administration, employment compliance, HR systems, and the employee lifecycle
- Strong working knowledge of federal and multi-state employment laws
- Experience interpreting requirements, assessing risks, and developing compliant policies and practices
- Experience advising leadership and people managers on complex or sensitive employee matters
- Experience developing manager resources, training programs, or other initiatives that strengthen organizational people-management capabilities
- Ability to independently manage HR operations, prioritize competing demands, anticipate challenges, and resolve problems with minimal oversight
- Experience evaluating, developing, and improving HR policies, workflows, and systems
- Hands-on experience administering employee benefits, managing open enrollment, coordinating with vendors, and ensuring data accuracy
- Proficiency administering HR information systems such as ADP, Employee Navigator, and BambooHR, including system configuration, process automation, reporting, and data management
- Strong written and verbal communication skills, including explaining complex or sensitive HR matters clearly and navigating difficult conversations
- Ability to build trusted relationships, collaborate across organizational functions, and support managers with varying levels of people-management experience
- Experience supporting HR operations in a small or mid-sized organization
- Must work from the United States, including the 50 states, District of Columbia, and US territories
- Cannot reside in New York state
- Must be authorized to work in the United States for any employer without sponsorship
- Flexibility to work across all time zones
- Active participation in virtual meetings, including being on camera
- Ability to travel to Chico, California once a quarter
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent professional experience (preferred)
- Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR (preferred)
- Experience supporting a geographically distributed, remote-first workforce (preferred)
- Experience in a federal government contracting environment (preferred)
Benefits
Comp & perks- Medical, dental, and vision coverage
- Life insurance, short-term disability, and optional voluntary benefits
- 401(k) retirement benefits with employer matching
- Four weeks of paid time off, seven company holidays, two personal days, and your birthday off
- Paid volunteer time
- Wellness reimbursements
- Budgets to support training, development, travel, and office supply needs
- Donations to a nonprofit of your choice upon hire and a few times throughout each year
- Flexibility for non-work-related life responsibilities during the day