Senior Manager, Insurance

AAA Auctor Actor Advisor GmbH

. Analyze, optimize, and implement business processes with a focus on digitalization, automation, customer experience, workflow optimization, and agile organizational structures .

Posted 9/18/2026full-timeRemote • GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business process management, digitalization, and workflow optimization within the insurance sector, while effectively leading customer projects and fostering long-term relationships. Proficient in utilizing project management tools and methodologies to ensure project success and customer satisfaction.

Highest-signal resume keywords

Business Process ManagementProject ManagementDigitalizationLean Six SigmaInsurance Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ManagementProject ManagementDigitalizationWorkflow OptimizationProcess OptimizationLean ManagementInsurance ProcessesOperational ExcellenceComplex Process DesignSustainable Implementation

Soft Skills

Independent Working StyleStrong Self-OrganizationInitiativeEmpathyCreativity

Tools & Technologies

MS OfficeDigital Tools for Project ManagementPresentation Tools

Certifications & Qualifications

Lean Six Sigma

Industry Keywords

InsuranceRisk ManagementManagement ConsultancyCustomer ExperienceAgile Organizational Structures

About the role

Key responsibilities & impact

Analyze, optimize, and implement business processes with a focus on digitalization, automation, customer experience, workflow optimization, and agile organizational structures
Independently lead customer projects from planning through implementation
Reliably ensure that project timelines, quality standards, and budgets are met
Identify new opportunities and develop innovative solutions
Actively contribute to the development of the consultancy portfolio
Support the development of forward-looking concepts for customers
Build and maintain long-term relationships with customers and partners
Continuously develop a professional network
Participate in internal decision-making processes

Requirements

What you’ll need

Completed vocational training as an insurance clerk and/or a degree in a relevant field, such as Business Administration, Business Informatics, Insurance / Risk & Insurance, Industrial Engineering, or comparable insurance-focused studies
3–5 years of experience as a project manager in the insurance sector, ideally in a management consultancy or insurance company
Knowledge of business process management (BPM), digitalization, workflow and input management, Lean Management, or process optimization
Experience with insurance processes and an understanding of how to design complex processes efficiently and implement them sustainably
Lean Six Sigma or other Operational Excellence and process management qualifications are a plus
Independent working style, strong self-organization, and initiative
Empathy and the ability to advise customers as an equal partner
Creativity and a solution-oriented mindset
Willingness to work remotely from a home office for up to 100% of working time and travel to customer sites
Proficiency in MS Office and digital tools for project management and presentations

Benefits

Comp & perks

Flexible work location: home office, on the road, or temporarily from another European country
30 days of vacation, plus additional days off and special leave for special occasions
Sabbatical and workation opportunities
Regular team events, after-work activities, and activities with colleagues and their families
Tailored training, mentoring, and clear career development prospects
Support for work-life balance and the compatibility of work and family life
Physical and mental well-being programs, including EGYM Wellpass
JobRad bicycle leasing
Additional benefits through Corporate Benefits
Company pension scheme
Group accident insurance and other protection benefits