Team Lead – Cloud SaaS Engineering

AAIS (American Association of Insurance Services)

. Lead the delivery and support of software-as-a-service (SaaS) applications across AAIS’s business and functional organizations .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading the delivery and support of SaaS applications, with a strong focus on technical planning, risk management, and team leadership. Proficient in guiding architecture decisions and fostering a collaborative engineering culture while ensuring compliance with quality standards.

Highest-signal resume keywords

SaaS Application LeadershipMicrosoft 365 AdministrationRisk ManagementTechnical CommunicationCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical PlanningRisk ManagementIncident LeadershipArchitecture DecisionsCloud EngineeringCI/CD StandardsRoot Cause AnalysisDelivery TrackingSource ControlChange Management

Soft Skills

Critical ThinkingProblem SolvingCollaborationCoachingCommunication

Tools & Technologies

Azure DevOpsGitHubMicrosoft 365SharePointTeamsOktaSaaS PlatformsDevSecOpsCloud InfrastructureProductivity Tools

Industry Keywords

Property and Casualty InsuranceRegulated IndustriesEngineering DeliveryProduction OperationsQuality Standards

Tech Stack

Tools & technologies

AzureCloudCyber Security

About the role

Key responsibilities & impact

Lead the delivery and support of software-as-a-service (SaaS) applications across AAIS’s business and functional organizations
Lead work intake, technical planning, prioritization, estimation, sequencing, and delivery tracking
Translate business priorities into engineering outcomes, release plans, and accountable execution
Identify delivery risks and resource constraints, resolve blockers, and escalate decisions
Guide architecture and engineering decisions across data, applications, cloud infrastructure, DevSecOps, security, identity, endpoints, and SaaS platforms
Establish standards for source control, testing, CI/CD, security, observability, documentation, and change management
Lead production readiness, incident escalation, root cause analysis, and reliability improvement
Coordinate engineers, business partners, vendors, and leadership around priorities, tradeoffs, risks, and outcomes
Ensure work is tracked in Azure DevOps, code is maintained in GitHub, and peer review practices are applied
Communicate delivery status, risks, and recommendations to non-technical stakeholders and leadership
Coach and mentor engineers, provide feedback, and support technical growth
Build a collaborative, accountable engineering culture
Set team goals, monitor progress, provide feedback, and manage day-to-day operations
Support resource planning, workload distribution, and task prioritization
Facilitate team meetings, one-on-one check-ins, and performance conversations
Partner with Human Resources on hiring, onboarding, development, employee relations, and performance management
Ensure compliance with company policies, procedures, and quality standards

Requirements

What you’ll need

Broad technical knowledge of leading SaaS application platforms, including the Microsoft ecosystem, CRM and marketing automation platforms, and work management and productivity tools
Direct, hands-on experience administering Microsoft 365, SharePoint, Teams, and Copilot
Experience leading teams that primarily support software-as-a-service (SaaS) applications
Recent experience integrating SaaS applications with Okta, Microsoft 365, or similar enterprise platforms
Strong delivery leadership skills, including prioritization, estimation, risk management, and incident leadership
Ability to guide architecture decisions and technical tradeoffs while remaining close enough to the work to coach engineers and challenge designs
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
Strong critical-thinking and problem-solving skills, with the ability to manage multiple priorities and meet deadlines
Must demonstrate a high degree of integrity, ethics, discretion, and dedication to the mission of the organization
Ability to work effectively both independently and in a collaborative team environment
Ability to communicate effectively across multiple channels and asynchronously in a remote-first work environment
Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Management, Cybersecurity, or a related discipline, or equivalent practical experience
8+ years of technology experience, including senior engineering or technical leadership responsibilities
Demonstrated experience leading cross-functional engineering delivery and production operations
Demonstrated breadth across multiple cloud engineering disciplines and depth in at least one
Successful candidate will be required to complete an in-person leadership interview
Formal people-management experience a plus
Experience in property and casualty insurance or other regulated industries a plus

Benefits

Comp & perks

10% annual bonus
Minimum travel is required for annual all-company gatherings or team design sessions (up to 5% of the time)
Fully remote / remote-first work environment