FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Client Delivery Manager
Abacus Insights. Act as the primary delivery owner for 1 to 2 assigned clients across the full solution-delivery lifecycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in program and project management within enterprise software and healthcare technology, with a strong focus on client engagement, delivery execution, and resource management. Proficient in utilizing automation tools and methodologies to enhance delivery processes and client satisfaction.
Highest-signal resume keywords
10+ Years In Program ManagementAdvanced Proficiency With SmartsheetExperience With Waterfall MethodologyHealthcare Industry ExperienceStrong Technical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementDelivery ManagementResource AllocationSolution DesignTroubleshootingRisk ManagementChange ManagementDelivery ExecutionClient Engagement
Soft Skills
Client EmpathyEmotional IntelligenceCritical ThinkingProblem-SolvingNegotiationConflict ResolutionEscalation ManagementCuriosityCommunication SkillsPresentation Skills
Tools & Technologies
Automation ToolsGenAI ToolsSmartsheetRAID LogsDelivery Management Plans
Industry Keywords
Enterprise SoftwareSaaSHealthcare TechnologyOnshore/Offshore Delivery ModelsGovernanceDelivery Stage GatesClient PartnershipsValue MetricsFast-Paced EnvironmentFlexible US Hours
About the role
Key responsibilities & impact- Act as the primary delivery owner for 1 to 2 assigned clients across the full solution-delivery lifecycle
- Identify opportunities to create value beyond the contract and strengthen client partnerships
- Align scope, timelines, risks, capacity, and resource planning across Implementation PMs, CSDs, Solutions, Product, and Engineering
- Ensure compliance with delivery stage gates, SOWs, change requests, and governance
- Use automation and GenAI tools to streamline reporting and improve transparency
- Drive delivery execution, unblock teams, escalate proactively, and ensure commitments are met
- Govern account-level delivery artifacts, including schedules, RAID logs, and delivery management plans
- Lead client governance, risk and issue reviews, and status meetings
- Manage delivery-related escalations and represent Abacus in delivery forums
- Lead client conversations, clarify priorities and use cases, and translate them into delivery expectations
- Champion client feedback loops to improve satisfaction and retention
- Coordinate with offshore Implementation PMs on project management and day-to-day execution
- Align internal teams with client objectives and value metrics
- Partner with CSDs on commercial strategy and client engagement monitoring
- Deliver products and services with high quality, meet milestones on time, and avoid surprise escalations
Requirements
What you’ll need- 10+ years of progressive experience in program, project, or delivery management within enterprise software, SaaS, or healthcare technology environments
- Strong ownership, curiosity, client empathy, emotional intelligence, critical thinking, problem-solving, negotiation, conflict resolution, and escalation management skills
- Comfortable working in a fast-paced, growth-stage environment with evolving priorities
- Exceptional verbal, written, and presentation skills
- Strong technical aptitude for engaging with engineering, product, and client teams on solution design, delivery, and troubleshooting
- Advanced proficiency with Smartsheet and project management using Waterfall methodology
- Experience coordinating onshore/offshore delivery models and managing resource allocation across global teams
- Bachelor’s degree or higher in a relevant field (Business, Technology, Healthcare, or related discipline)
- 2+ years of healthcare industry experience
- Ability to work flexible US hours to meet client needs across different time zones
Benefits
Comp & perks- Unlimited paid time off
- Work from anywhere
- Comprehensive health coverage with multiple plan options
- Equity for every employee
- Growth-focused environment and development opportunities
- Home office setup allowance
- Monthly cell phone allowance
- Eligibility for performance bonuses
- Equity grants