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Abacus Medicine

Customer Service Specialist

Abacus Medicine

. Coordinate sales and business development activities .

Posted 11/2/2026contractAnderlecht • BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in English, Dutch, and/or French while coordinating sales and business development activities. Proficient in Microsoft Office and familiar with ERP systems to ensure accurate administration and support a seamless customer experience.

Highest-signal resume keywords
Sales CoordinationCustomer Relationship ManagementMicrosoft Office ProficiencyStrong Communication SkillsERP Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales CoordinationCustomer Relationship ManagementMicrosoft Office ProficiencyERP Systems ExperienceDetail-Oriented Approach
Soft Skills
Strong Communication SkillsCustomer Needs UnderstandingAccurate Administration
Tools & Technologies
Dynamics 365Power BI
Industry Keywords
Regulatory CoordinationProduct Complaints ManagementOperational Project Support

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Coordinate sales and business development activities
  • Maintain close contact with customers, wholesalers and the sales representative
  • Provide customers and internal stakeholders with accurate information about products, prices and movement of goods
  • Support a seamless ordering process and positive customer experience
  • Answer customer questions and understand customer needs
  • Ensure accurate administration and reliable follow-up
  • Coordinate regulatory matters such as product complaints
  • Coordinate with Belgian health authorities where needed
  • Support operational projects
  • Perform administrative tasks and daily ad hoc activities
  • Report to a manager based in Denmark
  • Work closely with three colleagues, some based in other European countries

Requirements

What you’ll need
  • At least an MBO education level or equivalent
  • Some relevant work experience is a plus, but not required
  • Good knowledge of Microsoft Office, including Outlook, Word and Excel
  • Familiarity with Dynamics 365 and Power BI is a plus
  • Strong communication skills in English, both written and verbal
  • Dutch and/or French is essential
  • Highly accurate and detail-oriented approach
  • Available at least 4 days per week preferred
  • Ability to work with ERP systems
  • CV and cover letter required for application

Benefits

Comp & perks
  • Plenty of flexibility to work from home
  • Opportunity for someone at the start of their career
  • Potential to transfer the temporary role into a permanent role
  • Caring community of more than 2,000 people across the world
  • Valued and empowered work environment
  • Direct impact on driving change
  • Applications reviewed on an ongoing basis