Court Support Specialist

ABC Legal Services

. Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.

Posted 9/23/2026full-timeRemote • Florida • United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and legal knowledge while effectively managing customer interactions and data entry tasks in a remote environment. Proficient in using various software applications to support court-related processes and enhance operational efficiency.

Highest-signal resume keywords

Customer Support ExperienceLegal ExperienceData Entry AccuracyMicrosoft Office ProficiencyRemote Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument ManipulationLegal KnowledgeCustomer ServiceCase Document Navigation

Soft Skills

Strong Communication SkillsQuick LearnerProblem-SolvingCollaboration

Tools & Technologies

Skye ApplicationMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft Word

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Court Status UpdatesProcess ServersRemote EnvironmentCustomer-Facing PositionCall Center Experience

About the role

Key responsibilities & impact

Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with court personnel, attorneys, and other clients.
Work in Skye, the in-house application, to process documents, add informative updates/notes, and perform data-entry tasks.
Manage consistent incoming and outgoing phone calls assisting courts and customers.
Relay updated information from courts to process servers and customers.
Collaborate with team members to identify root causes and process inefficiencies.
Navigate court dockets, understand case documents and statuses, download documents, and import them into the internal application.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance