Court Support Specialist

ABC Legal Services

. Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.

Posted 9/23/2026full-timeRemote • Michigan • United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and legal experience while effectively managing customer interactions and data entry tasks. Proficient in using various software tools to support court-related processes and enhance team collaboration.

Highest-signal resume keywords

Legal ExperienceCustomer Support ExperienceStrong Communication SkillsData Entry AccuracyDocument Manipulation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ManipulationCourt Docket NavigationCustomer SupportLegal Terminology

Soft Skills

Strong CommunicationQuick LearnerProblem Solving

Tools & Technologies

Microsoft Office SuiteSkye ApplicationTeamsZoomOutlook

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Court OrdersCustomer ServiceRemote CommunicationProcess Inefficiencies

About the role

Key responsibilities & impact

Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with court personnel, attorneys, and other clients.
Work in Skye, the in-house application, to process documents, add informative updates/notes, and perform data entry.
Manage incoming and outgoing phone calls to assist courts and customers.
Relay updated information from courts to process servers and customers.
Collaborate with team members to identify root causes and process inefficiencies.
Navigate and understand court dockets; download court documents and import them into the internal application.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance