Court Support Specialist

ABC Legal Services

. Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.

Posted 9/23/2026full-timeRemote • Kentucky • United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and legal knowledge while effectively managing customer interactions and data entry tasks. Proficient in using various software tools to support court-related processes and enhance team collaboration.

Highest-signal resume keywords

Legal ExperienceCustomer Support ExperienceData Entry AccuracyMicrosoft Office ProficiencyRemote Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ManipulationCourt NavigationCase-Document CommunicationOrder Management

Soft Skills

Strong Communication SkillsQuick LearnerProblem-SolvingCollaboration

Tools & Technologies

Skye ApplicationMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft Word

Industry Keywords

Court Status UpdatesCustomer-Facing PositionRemote EnvironmentService Oriented

About the role

Key responsibilities & impact

Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with court personnel, attorneys, and other clients.
Work in Skye, the in-house application, to process documents, add informative updates/notes, and perform data entry.
Manage consistent incoming and outgoing phone calls assisting courts and customers.
Relay updated court information to process servers and customers as appropriate.
Collaborate with team members to identify root causes and process inefficiencies.
Navigate court dockets, understand case-document/status communication, download documents, and import them into the internal application.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment using Teams, Zoom, Teams chats, and Outlook emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word, plus online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance