Court Support Specialist

ABC Legal Services

. Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.

Posted 9/23/2026full-timeRemote • United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a customer-oriented approach while effectively managing court-related inquiries and data entry tasks. Proficient in using various software tools to ensure accurate document processing and collaboration in a remote environment.

Highest-signal resume keywords

Customer Support ExperienceLegal ExperienceDocument ManipulationMicrosoft Office Suite ProficiencyRemote Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Entry AccuracyDocument ProcessingCourt Docket NavigationPDF ManipulationInformation Relay

Soft Skills

Strong Communication SkillsPositive Service AttitudeQuick LearnerTeam Collaboration

Tools & Technologies

Skye ApplicationMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft Word

Industry Keywords

Court OrdersCustomer ServiceRemote WorkCall Center ExperienceService Orientation

About the role

Key responsibilities & impact

Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
Manage consistent incoming and outgoing phone calls to assist courts and customers with questions.
Relay relevant, updated information from courts to process servers and customers as appropriate.
Collaborate with team members to find root causes and process inefficiencies as documents move to and from court.
Navigate and understand court dockets, download documents, and import them into the internal application as needed.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance