Dispatch Coordinator

ABC Legal Services

. Monitor the Skye internal application task board to identify aging unclaimed jobs .

Posted 9/24/2026full-timeRemote • Louisiana • United StatesJunior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills to effectively manage dispatch operations and coordinate with internal partners. Proficient in analyzing information and resolving issues to ensure smooth legal-document delivery processes.

Highest-signal resume keywords

Dispatching ExperienceCustomer Service SkillsOperations CoordinationOrganizational SkillsVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Analytical SkillsProblem-SolvingIndependenceTeam CollaborationReliability

Tools & Technologies

Digital ToolsInternal PlatformsMap-Based Systems

Industry Keywords

High-Volume TasksCustomer InformationLegal-Document DeliveryUnclaimed JobsCounty ServersRegional RecruiterVolume CoverageOffline VendorsSheriff DispatchesLouisiana

About the role

Key responsibilities & impact

Monitor the Skye internal application task board to identify aging unclaimed jobs
Identify servers to claim jobs by contacting primary and nearby servers through Skye, maps, text, phone, and email
Identify jobs that cannot be claimed because of missing customer information or other dispatch barriers
Resolve issues and escalate them to relevant teams when needed
Monitor and report trends in stuck jobs
Review unclaimed ZIP codes in assigned states and coordinate with county servers and the regional recruiter
Notify the recruiter about locations requiring additional coverage due to volume, unclaimed ZIP codes, offline vendors, sheriff dispatches, or poor local-server performance
Coordinate frequently with servers and internal partners to keep legal-document delivery operations running smoothly

Requirements

What you’ll need

1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role
Strong organizational skills with the ability to manage high-volume tasks and shifting priorities
Excellent verbal and written communication skills
Ability to analyze information, identify roadblocks, and escalate issues appropriately
Comfortable navigating digital tools, internal platforms, and map-based systems
Proven ability to work independently while contributing to team goals
Reliable, consistent, and able to follow established processes with high accuracy
Must be located in Louisiana
Available for a full-time Thursday–Monday schedule from 8am–5pm CST

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance