Process Server Specialist

ABC Legal Services

. Provide support, training and education to underperforming process servers based on key metrics .

Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training and coaching process servers to enhance performance through effective communication and accountability. Proficient in analyzing processes and implementing improvements while utilizing Microsoft Office tools.

Highest-signal resume keywords

Training And Coaching ExperienceExcellent Written And Verbal Communication SkillsProcess Analysis And ImprovementMicrosoft Office ProficiencyFamiliarity With Legal Processes

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process AnalysisPerformance ImprovementCoachingTrainingAccountability

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Legal ProcessesProcess ServersPerformance Metrics

About the role

Key responsibilities & impact

Provide support, training and education to underperforming process servers based on key metrics
Communicate directly with process servers, providing coaching and meaningful feedback
Field questions from process servers and resolve blockers
Ensure process servers understand expectations and adjustment timeframes
Set clear expectations for underperforming servers
Review assigned reports daily
Reach out to disengaged servers to identify and resolve reasons they are not attempting jobs timely
Hold servers accountable to directly impact performance
Track and communicate blockers to the leadership team
Work closely with Recruiting when additional coverage is needed
Own process server network performance by identifying underperforming servers, diagnosing causes, and driving measurable improvement

Requirements

What you’ll need

Experience training and/or coaching
High school diploma or GED required
Familiarity with Legal Processes is a plus
Excellent written and verbal communication skills
Experience and proficiency with Microsoft Office (Word, Excel)
Ability to analyze processes and make recommendations for improvements
Ability to work full-time, 8am to 5pm PST

Benefits

Comp & perks

Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance