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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by creating a welcoming and engaging guest experience while effectively operating Point-of-Sale systems and adhering to cash-handling procedures. Capable of maintaining a clean and organized environment while promoting product knowledge and achieving sales goals.
Highest-signal resume keywords
Customer ServicePoint-Of-Sale OperationProduct KnowledgeSales PerformanceResponsible Vendor Status
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Point-Of-Sale OperationCash-Handling ProceduresProduct MerchandisingInventory ManagementAge Verification
Soft Skills
Friendly ServiceEngaging CommunicationTeam Collaboration
Certifications & Qualifications
Responsible Vendor Status
Industry Keywords
Customer-Facing ExperienceRetail EnvironmentAlcohol VerificationTobacco VerificationVisual Presentation
About the role
Key responsibilities & impact- Create a welcoming, fun, and educational Guest experience
- Greet Guests and provide prompt, friendly, engaging service
- Operate the Point-of-Sale system, process transactions, apply discounts and promotions, verify rewards accounts, validate product selections, perform age verification, and follow cash-handling procedures
- Check identification for alcohol and tobacco age verification while operating POS, wine taps, or tasting tables
- Learn and promote wine, spirits, beer, cigars, and Sourced & Certified products
- Assist with merchandising, restocking, and visual presentation
- Increase sales and product performance to meet store goals
- Receive, unload, validate invoices, organize, and stock deliveries
- Maintain clean, safe, and organized sales floor, stockroom, Team Member areas, restrooms, parking lots, and walkways
- Sweep, remove debris, collect shopping carts, empty trash, and perform routine restroom cleaning
- Provide product wrapping, assemble custom gift baskets, and offer carryout service
- Complete required training and follow company policies and product knowledge standards
- Perform additional duties assigned by Store Leadership
Requirements
What you’ll need- Must be 21 years of age or older
- Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand
- No prior retail experience required; previous customer-facing experience is a plus
- Maintain regular and predictable onsite attendance and remain onsite for the duration of shifts
- Ability to stand and move about for extended periods, up to 8 hours or more
- Ability to bend, lift, twist, and move product for merchandising
- Ability to lift and/or transport up to 40 lbs. throughout the store and stockroom
- Ability to perform overhead lifting
- Ability to use ladders and step stools
- Ability to visually inspect product labels, signage, and displays
- Ability to detect and respond to visual cues and safety hazards
- Ability to work in outdoor weather conditions, refrigerated temperatures, moderate noise, and occasional fumes or airborne particles
- Must maintain Responsible Vendor status for alcohol and tobacco purchases
Benefits
Comp & perks- Paid vacation and PTO
- Tuition reimbursement
- ABC University wine, spirits, beer, and cigar training
- Wellness-based health insurance for individual and family
- Dental and vision plans
- Company-match 401(k) program
- Employee discounts on wine and spirits
- Employee Assistance Program (EAP)
- Pet insurance
