Senior Director, Field Operations

Abnormal Security

. Lead, coach, and develop Field Operations managers and directors .

Posted 11/3/2026full-timeRemote • United StatesSenior💰 $229,500 - $330,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Operations and Sales Operations within high-growth B2B SaaS environments, focusing on strategic planning, execution excellence, and advanced analytics. Proven ability to lead teams, influence stakeholders, and implement scalable operating frameworks that enhance sales forecasting and pipeline management.

Highest-signal resume keywords

Revenue Operations LeadershipSales Forecasting AccuracyAdvanced Analytics ApplicationStakeholder ManagementStrategic Planning and Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue OperationsForecasting FrameworksPipeline Health MetricsTerritory DesignCapacity PlanningAI-Enabled SolutionsData AnalysisOperating Model DesignChange Management

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsLeadership DevelopmentContinuous Improvement Mindset

Tools & Technologies

SalesforceGTM SystemsPredictive Analytics ToolsAI-Assisted Forecasting ToolsPerformance Dashboards

Industry Keywords

B2B SaaSHigh-Growth EnvironmentGTM FunctionsChannel Partner MotionsExecutive Insights

About the role

Key responsibilities & impact

Lead, coach, and develop Field Operations managers and directors
Set priorities across the Field Operations function and build succession plans
Define and evolve the field operating model across segments, regions, and channel
Partner with the CRO and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas
Translate plans into execution across sales organizations
Own global sales forecasting accuracy and consistency using standardized processes, advanced analytics, and AI-enabled approaches
Present forecast insights to executive leadership
Set the cadence for pipeline and forecast reviews, inspection, QBR inputs, and performance dashboards
Drive sales process and execution excellence across the full funnel
Guide territory, capacity, coverage design, and segmentation models across teams and regions
Partner with RevOps and Systems leaders to ensure GTM tools support field execution
Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort
Guide segment launches, partner motions, and pricing or packaging changes through adoption
Provide data-backed recommendations and help executive leadership prioritize initiatives

Requirements

What you’ll need

12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment
6+ years of experience leading and scaling operations, analytics, or GTM teams, including managing managers and developing leaders
Strong analytical and problem-solving skills
Experience defining metrics and translating complex data into actionable executive insights
Experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process
Experience applying AI, advanced analytics, or automation to redesign operating models
Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools
Strong stakeholder management and communication skills
Experience influencing senior GTM leaders and executives and managing change across teams
Experience with strategic planning and execution, including territory design, capacity planning, and resource allocation
Ability to operate in ambiguous environments while maintaining high execution standards
Continuous improvement mindset
Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection (nice to have)
Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks (nice to have)
Experience in companies scaling from Mid-Market into Enterprise or Strategic segments (nice to have)
Experience leading cross-functional operating model changes across multiple GTM functions (nice to have)

Benefits

Comp & perks

Bonus or incentive compensation eligibility
Equity eligibility
Comprehensive benefits package
Pre-employment checks in line with security and privacy standards