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Junior DevOps Engineer – Platform Deployment, Support
ABSC (Absolute Business Solutions Corp.). Install, configure, validate, upgrade, patch, and sustain the Syntasa platform and related technologies in classified high-side and on-premises environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and troubleshooting cloud and on-premises infrastructure, with a strong focus on automation, security, and customer support. Proficient in managing incidents and service requests while ensuring operational readiness and compliance in classified environments.
Highest-signal resume keywords
Active TS/SCI ClearanceCloud Platform Experience (AWS, Google Cloud Platform)Linux Operating Systems ProficiencyInfrastructure Automation Tools (Terraform, Ansible)Containerization (Docker, Kubernetes)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud Infrastructure DeploymentScripting (Python, Go, Java, Bash)CI/CD Pipeline FamiliarityTroubleshooting (Networking, Configuration)Data Platform Support (Databricks, Apache Spark)
Soft Skills
Customer-Facing Technical SupportIncident ManagementCollaboration with StakeholdersDocumentation and Knowledge Transfer
Tools & Technologies
ServiceNowJiraGitLab CI/CDGitHub ActionsDocker
Certifications & Qualifications
Bachelor’s Degree in Computer Science or Related FieldCounterintelligence Polygraph (Willingness to Obtain)
Industry Keywords
Classified EnvironmentsOperational ReadinessConfiguration ManagementCloud Security PrinciplesAgile Methodologies
Tech Stack
Tools & technologiesAmazon RedshiftAnsibleApacheAWSAzureBigQueryChefCloudCyber SecurityDNSDockerFirewallsGoogle Cloud PlatformJavaJenkinsKubernetesLinuxOpenShiftPuppetPythonSaltStackServiceNowSparkTerraformTypeScriptGo
About the role
Key responsibilities & impact- Install, configure, validate, upgrade, patch, and sustain the Syntasa platform and related technologies in classified high-side and on-premises environments
- Support software and platform deployments within restricted, disconnected, and air-gapped environments
- Validate platform configurations, infrastructure dependencies, integrations, data connections, security settings, and operational readiness
- Coordinate deployment and troubleshooting activities with engineering, development, infrastructure, cybersecurity, Government, and mission stakeholders
- Provide customer-facing technical support for incidents, service requests, access issues, deployment problems, and application questions
- Triage tickets, gather technical information, reproduce issues, analyze logs, document troubleshooting, and coordinate escalation
- Track incidents and service requests through resolution, customer validation, documentation, and closure
- Troubleshoot Linux, containers, Kubernetes, databases, APIs, authentication, certificates, storage, networking, and application configuration
- Implement and maintain cloud and on-premises infrastructure using infrastructure-as-code and configuration-management tools
- Deploy applications and platform components within AWS, Google Cloud Platform, or comparable cloud environments
- Develop and maintain automation scripts using Python, Go, Java, Bash, or similar languages
- Support CI/CD pipelines used to build, test, secure, and deploy applications and infrastructure
- Build and support containerized applications using Docker and Kubernetes or OpenShift
- Configure and troubleshoot cloud networking components, including VPCs, subnets, routing, security groups, gateways, load balancers, and VPN connections
- Support cloud security capabilities involving identity and access management, authentication, authorization, encryption, logging, and monitoring
- Monitor platform and infrastructure health, application performance, resource utilization, and service availability
- Troubleshoot data pipelines, platform integrations, deployment failures, connectivity problems, and performance issues
- Support data platforms and services such as Databricks, Apache Spark, Amazon EMR, Athena, Glue, Redshift, Google BigQuery, Dataflow, and Dataproc
- Participate in functional, integration, regression, and operational testing
- Support customer onboarding, technical demonstrations, user assistance, and knowledge transfer
- Develop installation guides, configuration documentation, troubleshooting procedures, knowledge articles, operational runbooks, and customer-facing support materials
- Participate in Agile ceremonies, technical planning, code reviews, deployment activities, and troubleshooting meetings
- Support incident, problem, change, release, and configuration-management processes
- Share technical knowledge to improve support coverage and reduce operational dependencies
- Support occasional after-hours deployments, maintenance activities, or mission-impacting incidents when required
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, Information Systems, Information Technology, or a related field with at least two years of relevant experience
- Additional relevant experience may be considered in lieu of a degree
- Active TS/SCI with the ability and willingness to obtain and maintain a counterintelligence polygraph
- Experience installing, configuring, deploying, or troubleshooting software, applications, or platform capabilities
- Experience supporting technical incidents, service requests, or customer issues within a production, service-desk, or operational environment
- Foundational hands-on experience with at least one major cloud platform, such as AWS, Google Cloud Platform, or Microsoft Azure
- Experience with Linux operating systems and command-line tools
- Experience using at least one scripting or programming language, such as Python, Go, Java, or Bash
- Experience with infrastructure automation or configuration-management tools such as Terraform, CloudFormation, Ansible, Puppet, Chef, or Salt
- Familiarity with CI/CD concepts and tools such as GitLab CI/CD, Jenkins, GitHub Actions, or comparable technologies
- Familiarity with Docker and containerized application deployment
- Foundational knowledge of Kubernetes, OpenShift, or another container-orchestration platform
- Understanding of cloud and network concepts, including VPCs, subnets, routing, DNS, VPNs, firewalls, gateways, and load balancers
- Understanding of cloud security principles, including identity and access management, authentication, authorization, encryption, logging, and least-privilege access
- Ability to help diagnose and resolve cloud infrastructure, networking, connectivity, configuration, and deployment issues
- Familiarity with Git and collaborative software-development workflows
- Experience using ServiceNow, Jira, or a comparable incident and work-management system
- Ability to work on-site in classified customer environments as required