Practice Support Physician Associate

Abtrace

. Guide GP practices through the onboarding process, ensuring smooth setup and configuration of the Abtrace platform .

Posted 9/19/2026full-timeLondon • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onboarding GP practices to the Abtrace platform, providing tailored training and ongoing support while leveraging strong interpersonal skills to build lasting relationships. Proficient in patient monitoring and recall processes, with a solid understanding of GP practice operations and relevant healthcare technologies.

Highest-signal resume keywords

Experience In Primary CareProficiency In EMISProficiency In SystmOnePatient Monitoring And RecallStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OnboardingRecall-Search ExpertiseData AnalysisPractice Performance AnalysisTraining Delivery

Soft Skills

Communication SkillsOrganizational SkillsSelf-ManagementRelationship Building

Tools & Technologies

Abtrace PlatformAbtrace Proactive Monitoring Tool

Industry Keywords

GP Practice OperationsQOFLocally Commissioned ServicesMedication MonitoringHealthcare Technology

About the role

Key responsibilities & impact

Guide GP practices through the onboarding process, ensuring smooth setup and configuration of the Abtrace platform
Build and maintain strong relationships with practices, acting as their primary point of contact
Deliver tailored training sessions to administrative and clinical staff
Use recall-search expertise to teach users how to design recall using the Abtrace Proactive Monitoring Tool
Provide ongoing support and resolve issues promptly
Collaborate with the Abtrace team to reach solutions efficiently
Monitor client utilisation data to identify opportunities for improvement and maximise adoption
Proactively ensure practices derive maximum value from the software
Collect and communicate user feedback, feature requests, and potential improvements to the technical team
Work with Abtrace clinicians to address client concerns requiring clinical expertise

Requirements

What you’ll need

1 to 2 years of experience in primary care, with a solid understanding of GP practice operations
Experience in patient monitoring and recall, including QOF, Locally Commissioned Services, and Medication Monitoring
Proficiency in EMIS or SystmOne, particularly in conducting searches and analysing practice performance
Strong interpersonal and communication skills, with a proven ability to build and maintain professional relationships
Excellent organizational and self-management skills, able to work independently and manage time effectively
Commercial experience in the healthcare or health technology sector

Benefits

Comp & perks

Competitive salary (dependent on experience)
Private pension
Generous maternity/paternity leave
Flexible working with the possibility of remote work (minimum two days a week in our Paddington, London office)
Collaborative, multidisciplinary team
Opportunity to be involved in ground-breaking technology impacting patient health