Community Safety Associate

AC Disaster Consulting

. Support temporary mobile warming shelter operations throughout New York City's five boroughs during cold weather activations .

Posted 11/7/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $52,000 - $58,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in emergency response and public safety, with a strong focus on de-escalation techniques and conflict resolution. Capable of managing operations in high-stress environments while maintaining professionalism and compassion for vulnerable populations.

Highest-signal resume keywords

Emergency Response ExperienceDe-Escalation TechniquesValid Driver's LicenseConflict Resolution SkillsIncident Command System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Safety InspectionsRisk AssessmentsFleet Vehicle OperationIncident DocumentationCrisis Response

Soft Skills

Verbal CommunicationInterpersonal SkillsProfessionalismSound JudgmentPatience

Tools & Technologies

Sprinter VansEmergency Operations Centers (EOCs)

Certifications & Qualifications

Crisis Intervention Team (CIT)Mental Health First AidFEMA ICS 100/200/700CPR/AEDFirst Aid

Industry Keywords

Public SafetyHomeless ServicesBehavioral HealthEmergency ManagementTrauma-Informed Care

About the role

Key responsibilities & impact

Support temporary mobile warming shelter operations throughout New York City's five boroughs during cold weather activations
Help maintain a safe, respectful, and welcoming environment for shelter guests
Assist with guest check-in, boarding, and shelter capacity management
Observe and report safety concerns and operational issues
Utilize verbal de-escalation techniques when addressing conflicts
Coordinate with supervisors and emergency services during urgent situations
Complete incident documentation and activity reports
Conduct safety inspections of mobile shelter environments
Support emergency shelter operations throughout NYC
Operate company-provided Sprinter vans during assigned routes
Assist vulnerable populations with professionalism, dignity, and compassion
Travel and deploy to client sites for extended periods as needed
Work outdoors in adverse weather conditions and at client sites such as EOCs, hospitals, debris sites, or local government buildings
Comply with health and safety policies, complete required training, identify and report hazards, and protect the health and safety of colleagues, clients, and communities

Requirements

What you’ll need

2+ years of progressively responsible experience in public safety, emergency response, community outreach, behavioral health, homeless services, law enforcement, fire service, EMS, or related field required
2+ years experience operating passenger vans or fleet vehicles and maintaining a safe driving record required
2+ years demonstrated experience managing potentially volatile situations, conducting risk assessments, utilizing de-escalation techniques, and engaging respectfully with vulnerable populations in community-based settings required
Valid Driver’s License & insurance in your name
High School Diploma or GED
2+ years experience with de-escalation, conflict resolution, or customer service
Ability to follow written and verbal procedures
Willingness to work flexible hours and 12-hour shifts
At least 1 year experience as a Security/Safety Guard
Must be 25 years of age or older
Eligibility to work in the United States without employer-sponsored visa required
Must pass company and applicable client background and reference checks upon offer
Experience working with homeless, at-risk, or vulnerable populations preferred
Understanding of trauma-informed care and de-escalation techniques
Strong verbal communication, interpersonal, and conflict resolution skills
Ability to maintain professionalism and composure in high-stress situations
Comfortable working in diverse environments
Ability to exercise sound judgment and patience
Bachelor's degree in Human Services, Criminal Justice, Emergency Management, Public Health, or related field preferred
5+ years experience within an Incident Command System environment strongly preferred
5+ years experience in law enforcement, fire/EMS, military police, emergency management, or hospital security
Experience with homeless services or shelter operations
Experience with security, safety monitoring, or site control
Experience with social services, behavioral health, or crisis response
Experience with emergency management or disaster response
Preferred certifications: Crisis Intervention Team (CIT), Mental Health First Aid, FEMA ICS 100/200/700, CPR/AED, First Aid, NARCAN administration, Defensive Driving Certification, and Security or Public Safety certifications

Benefits

Comp & perks

Temporary positions are not benefits eligible except where required by law
Equal Opportunity Employer
Reasonable accommodation available for qualified individuals with disabilities or disabled veterans
E-Verify process for candidates who accept a position
Technology-assisted tools may support application review and candidate evaluation with human oversight