Field Service Technician

Accel Entertainment

. Work in the field 40 hours per week at bars, restaurants, gas stations, truck stops, and similar locations .

Posted 9/15/2026full-timeChampaign • Illinois • United StatesSeniorLead💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining and repairing gaming devices, ATMs, and amusement equipment while providing exceptional customer service. Proficient in inventory management and documentation for device entry and logs.

Highest-signal resume keywords

Gaming Device MaintenanceATM RepairCustomer ServiceInventory ManagementProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Device RepairMechanical AptitudeAuditing ProceduresDocumentation CompletionEquipment Troubleshooting

Soft Skills

Effective CommunicationOrganizational SkillsAnalytical Skills

Certifications & Qualifications

Terminal Handler's License

Industry Keywords

GamingAmusement EquipmentATMElectronic AptitudeMechanical Aptitude

About the role

Key responsibilities & impact

Work in the field 40 hours per week at bars, restaurants, gas stations, truck stops, and similar locations
Maintain and repair gaming devices, ATMs, amusement equipment, and redemption devices
Load and unload supplies
Assist in other areas as needed
Respond to and troubleshoot equipment repair service calls in a timely manner
Interact with clerks, restaurant staff, management, and customers to resolve issues
Provide exemplary customer service
Manage inventory to ensure parts are available for repairs
Complete documentation for device entry and logs
Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs

Requirements

What you’ll need

High school diploma or equivalent
Terminal Handler's License; costs covered by company
Relevant experience preferred but not required; ATM, amusement, gaming, or other electronic/mechanical aptitude
Ability to communicate effectively and follow written or verbal instructions
Strong organizational, problem-solving, and analytical skills
Valid driver’s license
Minimum 21 years of age
Ability to frequently lift/push weights up to 50 pounds
Computer literacy helpful but not required

Benefits

Comp & perks

Company-supplied vehicle + fuel card
Competitive benefits including health insurance, vision and dental
401(k) with match
PTO and paid holidays
Additional total rewards
Additional shift differential for weekends and 2nd/3rd shifts
Medical, dental, and vision insurance
Life, AD&D, critical illness, and hospital insurance
Short- and long-term disability
Identity/legal protection
FSA and HSA accounts
Traditional and/or Roth 401(k) plans
Employee Assistance Program (EAP) with counseling for mental health, finances, adult care, disability, and grief