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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Technical Program Management, particularly within eCommerce and Retail domains, with a strong focus on delivering complex projects such as BOPIS and API integrations. Proficient in orchestrating cross-functional teams and utilizing project management tools to drive execution and achieve business goals.
Highest-signal resume keywords
Technical Program ManagementECommerce ExperienceAPI Integrations (REST/GraphQL)JIRA and Confluence ProficiencyCloud Platforms (AWS/Azure/GCP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Program ManagementAPI IntegrationsMicroservices ArchitectureProject ManagementData-Driven ReportingComplex Project ManagementBOPIS DeliveryCurbside Pickup FeaturesReturns Management FeaturesOmnichannel Roadmap Execution
Soft Skills
Stakeholder CommunicationTeam CollaborationProblem SolvingFacilitation SkillsLeadership
Tools & Technologies
JIRAConfluenceAsanaSmartsheetMS Project
Industry Keywords
RetailSupply ChainECommerceProject Lifecycle ManagementAgile Methodologies
Tech Stack
Tools & technologiesAWSAzureCloudERPGoogle Cloud PlatformGraphQLMicroservices
About the role
Key responsibilities & impact- Oversee the end-to-end lifecycle of multiple concurrent projects, including BOPIS, Ship-from-Store, Endless Aisle, and POS integrations, from concept to launch
- Work with Solution Architects and Engineering Leads to ensure technical designs are scalable and aligned with business goals
- Identify and resolve critical path dependencies between frontend teams (Web/Mobile), backend services (OMS/ERP), and third-party logistics providers
- Provide clear, data-driven status reporting to VP-level executives regarding program health, risks, and milestone achievements
- Facilitate Sprint Planning, Scrum of Scrums, and Quarterly Planning (PI Planning) sessions to prioritize the backlog effectively
- Drive execution of the Omnichannel roadmap across Engineering, Product, Supply Chain, and Retail Operations
- Orchestrate a portfolio of complex, interdependent projects unifying customer experience across mobile apps and web
Requirements
What you’ll need- 10+ years of Technical Program Management experience
- At least 3 years dedicated to eCommerce, Retail, or Supply Chain domains
- Proven track record delivering Buy Online Pick Up In Store (BOPIS), Curbside Pickup, or Returns Management features
- Demonstrated ability to manage 3+ complex technical projects simultaneously
- Strong understanding of API integrations (REST/GraphQL)
- Understanding of Microservices architecture
- Understanding of Cloud Platforms (AWS/Azure/GCP)
- Expert proficiency in JIRA and Confluence
- Proficiency in project management tools such as Asana, Smartsheet, or MS Project
