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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal and written communication skills, organizational abilities, and attention to detail while effectively managing operational requests and priorities. Proactive in following up on outstanding items and supporting management routines within a telecommunications context.
Highest-signal resume keywords
Strong Verbal Communication SkillsStrong Written Communication SkillsOrganization and Attention to DetailProactivity and OwnershipExperience in Operations or Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Knowledge of TelecommunicationsFamiliarity with Transmission NetworksFamiliarity with Fiber OpticsFamiliarity with Network Infrastructure
Soft Skills
Ability to Work Under PressureManage Priorities
About the role
Key responsibilities & impact- Monitor and manage operational requests and tickets
- Follow up with the responsible teams
- Ensure deadlines are met and updates are provided
- Interact with different departments and organizational levels
- Support management routines and operational controls
Requirements
What you’ll need- Position exclusively for candidates with disabilities (PWD)
- Strong verbal and written communication skills
- Organization and attention to detail
- Ability to work under pressure and manage priorities
- Proactivity and a strong sense of ownership
- Comfortable following up on outstanding items and gathering information
- Basic knowledge of Telecommunications (a plus)
- Familiarity with transmission networks, fiber optics, or network infrastructure (a plus)
- Previous experience in operations, support, or demand management (a plus)
- Availability for business hours, from 9:00 a.m. to 6:00 p.m., or the afternoon/evening shift, from 1:00 p.m. to 10:00 p.m.
Benefits
Comp & perks- Medical Insurance – 100% paid by the company for employees and dependents
- Dental Insurance
- Meal or Food Allowance with no payroll deduction
- Life Insurance
- Private Pension Plan
- Wellhub
- TotalPass
- Option to purchase company shares at a discount
- Pharmacy Discount
- Childcare Assistance
- Partnership with a language school
- Extended Maternity and Paternity Leave
- Profit-Sharing Program (PPR)