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Manager, Technical Delivery – Engineering
AccessHope. Own end-to-end delivery for cross-team engineering and AI initiatives, including migrations, platform rollouts, infrastructure projects, and major system changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end delivery of AI initiatives and software engineering projects, with a strong focus on QA processes, vendor coordination, and cross-team collaboration. Proficient in translating technical details into business-friendly language while ensuring compliance with internal standards.
Highest-signal resume keywords
AI/ML Application Development LifecycleTechnical Delivery ManagementQuality Assurance ProcessesVendor CoordinationSoftware Engineering Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringSystems DesignTechnical Delivery ManagementQuality AssuranceTest PlanningDefect ManagementArchitecture DiagramsAI/ML DevelopmentProject ManagementRisk Management
Soft Skills
Team ManagementMentoringCommunicationCollaborationProblem-Solving
Industry Keywords
Cross-Team EngineeringInfrastructure ProjectsProject DashboardsCompliance StandardsDelivery RisksTechnical DependenciesIntegration TestingLatency TrackingScalabilityTechnical Debt
About the role
Key responsibilities & impact- Own end-to-end delivery for cross-team engineering and AI initiatives, including migrations, platform rollouts, infrastructure projects, and major system changes
- Maintain integrated views of milestones, dependencies, owners, risks, and decisions
- Drive project plans and follow-ups across engineering, AI, product, operations, security, and other stakeholders
- Identify delivery risks and blockers, including resourcing gaps, sequencing conflicts, technical debt tradeoffs, and escalate issues requiring leadership decisions
- Coordinate external AI and technology partners, including deliverables, timelines, technical dependencies, open questions, integrations, testing, security reviews, and implementation
- Evaluate vendor deliverables against agreed requirements and acceptance criteria
- Oversee AI application development delivery across ML, backend, and platform teams
- Partner with technical teams on architecture, data requirements, integrations, model evaluation, and deployment considerations
- Coordinate testing and evaluation activities, including accuracy, quality, latency, and reliability tracking
- Maintain documentation of technical capabilities, limitations, assumptions, and validation results
- Align vendor practices with AccessHope internal policies and best practices
- Own QA strategy and execution across AI products and initiatives
- Define and track QA acceptance criteria for model outputs, including accuracy, reliability, bias, and edge-case handling
- Coordinate QA activities across internal teams and external vendors, including test plans, defect tracking, and sign-off processes
- Design test cases with AI/ML and engineering teams to validate functionality, performance, and safety before launch
- Maintain QA/testing logs and ensure issues are triaged, remediated, and re-validated before go-live
- Ensure AI products meet internal quality and compliance standards before production
- Run delivery-focused rituals such as sprint planning, retrospectives, launch readiness reviews, and go/no-go checkpoints
- Maintain decision logs, risk registers, project dashboards, and meeting outputs
- Translate technical progress into clear, business-friendly language
- Prepare concise delivery updates for engineering leadership
- Hire and manage a team of Technical Delivery Leads
- Mentor team members
- May oversee a team as initiatives scale
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, or similar field of study
- 4 years of experience plus min experience may substitute for minimum education requirements
- 7+ years experience in software engineering, systems design, or a technical delivery/TPM role within an engineering org
- Strong familiarity with AI/ML application development lifecycles
- Comfort reading architecture diagrams and discussing tradeoffs (latency, scalability, tech debt) with engineers as a peer
- Experience coordinating external vendors or technology partners
- Experience owning or coordinating QA processes for software or AI products, including test planning and defect management
- Must be eligible to work in the U.S. without employer sponsorship for an employment visa or any other type of US work authorization
- Preferred: Master’s Degree in Computer Science, Engineering, or related field
- Preferred: 10+ years experience in software engineering, systems design, or a technical delivery/TPM role within an engineering org
Benefits
Comp & perks- Medical, Dental, and Vision Coverage
- 401(k) Plan with Employer Match
- Leader Time Off (LTO)
- Parental Leave
- Short-Term Disability
- Voluntary Benefits (e.g., life insurance, additional coverage options)
- Remote work schedule
- Annual incentive bonus
- Support or collaboration across multiple time zones
- May include travel up to 25%