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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting software-related issues and configuring semiconductor equipment, with a strong foundation in networking fundamentals and automation systems. Proven ability to communicate effectively with customers and collaborate with software design teams to ensure compliance with SEMI SECS/GEM standards.
Highest-signal resume keywords
Bachelor's Degree In Engineering5 Years Related ExperienceFamiliarity With SQLKnowledge Of Semiconductor Automation SystemsStrong Understanding Of Software Languages
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting Software IssuesSoftware ConfigurationNetworking FundamentalsData StructuresAlgorithmsSoftware DevelopmentDebugging Software ApplicationsAutomation SettingsComputer Hardware KnowledgeScripting Languages
Soft Skills
Attention To DetailExcellent Communication SkillsLeadership Skills
Tools & Technologies
UNIXLINUXMicrosoft PowerPointMicrosoft WordBasic ExcelDatabase Knowledge
Industry Keywords
Semiconductor EquipmentSEMI SECS/GEM ComplianceField SoftwareAutomation SpecificationsCustomer Support
Tech Stack
Tools & technologiesAssemblyLinuxSQLUnix
About the role
Key responsibilities & impact- Provide technical support for software-related issues in Canon semiconductor equipment
- Work at customer sites nationwide to set up and upgrade software
- Troubleshoot software-related issues and automation settings
- Partner with customers to set up and select optional functions
- Organize and track computer hardware and software configurations for products in the field
- Liaise with local, domestic and overseas software design teams regarding field software and automation problems
- Set up hardware and install/configure software, drivers and peripheral devices
- Apply knowledge of networking components
- Discuss semiconductor equipment automation specifications and SEMI SECS/GEM software compliance with customers
- Work in highly time-sensitive situations requiring quick resolutions
Requirements
What you’ll need- Bachelor’s degree in an engineering discipline required plus 5 years of related experience, or a Master’s degree preferably in an Engineering discipline
- Attention to detail with excellent communication skills
- Excellent leadership skills required
- Familiarity with SQL, UNIX, LINUX environment and scripting languages
- Understanding of networking fundamentals and concepts
- Knowledge of semiconductor automation systems in SEMI SECS/GEM
- Strong understanding of software languages and computer hardware
- Solid understanding of data structures and algorithms
- Experience developing or debugging software applications
- Up to 50% overnight travel required; up to 80% travel may be required during the initial 6 months for training
- Valid driver's license and acceptable driving record necessary
- Must be legally authorized to work in the United States; company will not pursue or support visa sponsorship
- All applicants must reside in the United States at the time of hire
- Ability to lift up to 50 pounds individually
- Substantial standing, walking, typing, grasping, talking and hearing
- Ability to drive for multiple hours when required
- Close visual acuity for extensive reading, visual inspection, measurement devices, and assembly or fabrication
- Ability to work in lab environments requiring gloves and safety glasses
- Ability to work around moving mechanical parts, electrical current, chemicals, lasers, close quarters, narrow aisles or passageways
- Microsoft PowerPoint, Word, Basic Excel and database knowledge are a plus
- Japanese language skills are a plus
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program
- Volunteer opportunities
- Canon welcome kit and official merchandise
- Competitive compensation package