Banquet Manager

Accor

. Plan, coordinate, and execute banquet, catering, conference, and special event functions .

Posted 11/2/2026full-timeRemote • Kohala Coast • Hawaii • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in banquet operations, event management, and luxury hospitality standards, with a strong focus on guest relations and team leadership. Proficient in managing multiple events, budgets, and compliance with health and safety regulations.

Highest-signal resume keywords

Banquet Operations ManagementEvent CoordinationFood Safety CertificationAlcohol Service CertificationBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event Management SystemsBanquet Service StylesFinancial AcumenOperational DocumentationLabor Cost ManagementInventory ControlSchedulingConflict ResolutionPerformance EvaluationsContinuous Improvement

Soft Skills

LeadershipCommunicationOrganizational SkillsInterpersonal AbilitiesGuest Relations

Tools & Technologies

Microsoft OfficeHotel Event Management Systems

Certifications & Qualifications

Food Safety CertificationAlcohol Service Certification

Industry Keywords

Luxury HospitalityBanquet Event OrdersHigh-Profile EventsUnion EnvironmentHospitality Management Degree

About the role

Key responsibilities & impact

Plan, coordinate, and execute banquet, catering, conference, and special event functions
Direct weddings, galas, conferences, corporate meetings, social events, VIP functions, and outdoor catering events
Ensure events follow Banquet Event Orders, client requirements, and luxury brand standards
Review event details, timelines, staffing levels, and service requirements
Conduct pre-function inspections and monitor events throughout execution
Resolve guest concerns and ensure smooth room turnover and setup transitions
Attend BEO and group pre-convention meetings and manage on-site changes
Make weather decisions for outdoor functions and coordinate backup spaces, tenting, lighting, and power
Manage allergen and dietary communication from BEO through kitchen and service teams
Recruit, interview, train, coach, mentor, and develop banquet colleagues and supervisors
Conduct performance evaluations, coaching, corrective action, pre-shift meetings, and service briefings
Schedule and staff according to BEO counts, labor standards, seniority, and collective bargaining agreements
Ensure compliance with company policies, labor agreements, employment laws, and regulations
Build relationships with meeting planners, wedding clients, conference organizers, and VIP guests
Serve as operational point of contact during high-profile events
Drive operational efficiency, continuous improvement, cleanliness, and luxury presentation standards
Coordinate with culinary, stewarding, housekeeping, engineering, Conference Services, Events, Audio Visual, and Resort Operations
Manage departmental budgets, inventory, purchasing controls, labor costs, payroll, overtime, productivity, and operating expenses
Review revenue reports, banquet checks, final charges, service charge distribution, beverage controls, and inventories
Ensure health, sanitation, food safety, OSHA, and Hawaiʻi state compliance
Maintain records, reports, schedules, and operational documentation
Serve as SAQ audit champion and participate in leadership meetings, recruitment, onboarding, retention, promotions, and resort initiatives

Requirements

What you’ll need

Minimum 3–5 years of banquet leadership experience in a luxury hotel, resort, convention center, or upscale hospitality environment
Strong knowledge of banquet operations, service styles, and event management
Proficiency with Microsoft Office and hotel event management systems
Excellent communication, leadership, and organizational skills
Ability to manage multiple events simultaneously
Flexible schedule including evenings, weekends, holidays, and extended hours during peak business periods
Food Safety Certification required
Alcohol Service Certification required as applicable by law
Ability to lift and move equipment up to 50 pounds
Must be legally eligible to work in the United States
Luxury hotel Four/Five-Star experience preferred
Union environment experience preferred
Degree in Hospitality Management, Business Administration, or related field preferred
Strong leadership and team-building skills
Exceptional guest relations and interpersonal abilities
Advanced knowledge of plated, French, family-style, buffet, stations, and reception banquet service styles
Strong conflict resolution and decision-making abilities
Excellent verbal and written communication skills
Financial acumen and budgeting experience
Ability to prioritize and manage multiple responsibilities in a fast-paced environment
Commitment to luxury hospitality standards and continuous improvement

Benefits

Comp & perks

Medical, prescription, and vision benefits
Employer-paid life and accidental death & dismemberment insurance
Additional coverage options for family
401(k) retirement savings plan with company matching
Generous paid time off, including vacation and personal holidays
Performance and incentive bonus opportunities
50% off resort dining
50% savings at the Fairmont Store
30% off treatments at Spa Without Walls
Employee rates at more than 5,000 Accor hotels worldwide
Friends & Family travel privileges
Complimentary meals while working on property
Collaborative, inclusive culture
Development resources and career pathways
Industry-leading training, career development, recognition, and rewards