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Achieve

Director, Product Management – Digital Experiences

Achieve

. Own the long-term vision, strategy, and integrated roadmap for the Digital Acquisition & Loan Servicing Portal across Personal Loans and HELOCs .

Posted 10/13/2026full-timeRemote • Dallas • Texas • United StatesLead💰 $220,000 - $250,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive expertise in product management for consumer-facing digital products, with a strong focus on consumer lending, digital onboarding, and seamless user experiences. Proven ability to lead multifunctional teams, integrate AI tools, and ensure compliance with lending regulations.

Highest-signal resume keywords
Product Management ExperienceConsumer Lending ExpertiseLoan Origination SystemsDigital Engagement ChannelsLeadership Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product AnalyticsA/B Testing MethodologiesConversion Rate OptimizationAPI Documentation ReviewTechnical Execution Leadership
Soft Skills
Trusted LeadershipAgile ExecutionOutcome OwnershipCoaching and Mentoring
Tools & Technologies
Digital UnderwritingServicing PlatformsAI Tools and Integrations
Industry Keywords
Personal LoansHELOCsLending ComplianceConsumer EngagementCross-Selling

About the role

Key responsibilities & impact
  • Own the long-term vision, strategy, and integrated roadmap for the Digital Acquisition & Loan Servicing Portal across Personal Loans and HELOCs
  • Integrate AI agents and tools into digital experiences
  • Lead multifunctional product squads at a strategic level while providing hands-on technical product leadership during critical delivery phases
  • Standardize digital onboarding, origination, automated decisioning, document collection, and post-origination servicing
  • Ensure seamless transitions between consumer self-service and human-assisted experiences
  • Analyze user behavior and funnel metrics to improve conversion, self-service loan management, referrals, cross-selling, and refinancing
  • Expand omnichannel consumer engagement tools, including AI tools and integrations
  • Partner with Engineering, Marketing, Enterprise Product Management, Credit Risk, Legal, Compliance, Sales, and Operations
  • Deliver scalable, compliant products on time
  • Coach, mentor, and develop Product Managers
  • Establish career pathways and elevated execution standards across the department
  • Identify key talent, support leadership development, and build capable managers

Requirements

What you’ll need
  • 10+ years of product management experience delivering complex, consumer-facing digital products
  • 3–5 years in a Product Leadership capacity
  • Bachelor's degree in a related field or equivalent practical experience
  • Deep expertise in consumer lending, including Personal Loans, Mortgages/HELOCs, or debt consolidation/acceleration
  • Direct experience with Loan Origination Systems, servicing platforms, digital underwriting, and credit bureau integrations
  • Proven success consolidating fragmented product flows into seamless digital experiences with cross-selling capabilities
  • Ability to review API documentation, participate in architectural discussions, write detailed specifications, and lead technical execution squads
  • Experience with digital, phone, SMS, email, and AI engagement channels
  • Robust understanding of lending compliance and regulatory requirements
  • Experience with product analytics, A/B testing methodologies, and conversion rate optimization
  • Demonstrated excellence in trusted, steady leadership; focused and agile execution; outcome ownership; and people and capability development
  • Must be unable to require H1-B Visa transfer or sponsorship or STEM-OPT Visa

Benefits

Comp & perks
  • Hybrid and remote work opportunities
  • 401(k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off
  • Dedicated volunteer days
  • Wellness support through Employee Assistance Program, Talkspace, and fitness discounts
  • Up to $5,250 paid back on eligible education expenses
  • Pet care discounts
  • Financial support through the Achieve Care Fund
  • Six employee resource groups and commitment to diversity and inclusion
  • Bonus compensation