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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Drupal-based websites, including site building, configuration, and troubleshooting, while ensuring compliance with accessibility standards and implementing effective SEO strategies. Proven ability to oversee web performance monitoring and analytics, coordinate cross-functional projects, and provide mentorship to team members.
Highest-signal resume keywords
Drupal CMS ManagementPHP DevelopmentSEO Strategy ImplementationWeb Analytics ProficiencyTeam Supervision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Drupal Site BuildingHTMLCSSSEO ToolsGoogle AnalyticsVersion Control (Git)Web Performance OptimizationAccessibility Standards (WCAG)JavaScriptAPI Integration
Soft Skills
Organizational SkillsMentoringCollaborationProblem-SolvingCommunication
Tools & Technologies
Google Search ConsoleSemrushScreaming FrogLookerContentSquareHotjarCI/CD PipelinesCloud PlatformsCDNsCRM Platforms
Industry Keywords
Content-Driven WebsiteWeb Performance MonitoringTechnical SEOAccessibility ComplianceMission-Driven Organization
Tech Stack
Tools & technologiesCloudDrupalJavaScriptPHPReact
About the role
Key responsibilities & impact- Manage the day-to-day operation, performance, and reliability of ACLED's Drupal-based website and associated web properties
- Troubleshoot and resolve technical issues, including bug fixes, plugin and module updates, security patches, and CMS configuration
- Perform minor frontend customizations and fixes within Drupal's theming and module layer
- Monitor site performance, uptime, and Core Web Vitals; proactively address issues
- Manage version control, staging environments, and deployment processes
- Ensure compliance with accessibility standards, security protocols, and front-end performance best practices
- Develop and maintain ACLED's overall SEO strategy
- Conduct site health audits and competitive analysis
- Oversee ongoing SEO monitoring, technical SEO, and keyword tracking
- Produce regular web performance reports and respond to ad hoc analytics requests
- Manage analytics platforms and define meaningful metrics
- Serve as primary point of contact for web-related requests; triage, prioritize, and coordinate delivery
- Triage feature requests, improvement proposals, and bug reports
- Coordinate and contribute to ad hoc web-related projects
- Collaborate with Data Science, Development, Analysis, and External Affairs teams to translate organizational needs into web deliverables
- Directly supervise the Digital Officer, providing guidance, feedback, and professional development support
- Contribute to recruitment and onboarding of web team members
- Support colleagues in using the CMS and web tools effectively
Requirements
What you’ll need- Bachelor's degree in a relevant field (e.g. computer science, information systems, digital media, communications, or equivalent)
- Minimum 3 years of experience managing or coordinating a content-driven website, including hands-on technical work
- Strong working experience with Drupal CMS (site building, configuration, module management, theming, and troubleshooting)
- Strong working experience with PHP
- Solid understanding of HTML, CSS, and web standards
- Experience with SEO strategy and tools (e.g. Google Search Console, Semrush, Screaming Frog, or similar)
- Experience with web analytics platforms (e.g. Google Analytics, Looker, or similar)
- Familiarity with web performance optimization, accessibility standards (WCAG), and security best practices
- Experience with version control (Git) and deployment workflows
- Strong organizational skills with the ability to manage competing priorities across multiple stakeholders
- Experience supervising or mentoring at least one team member
- Preferred: Experience with JavaScript and/or front-end frameworks (e.g. React) for web tool development
- Preferred: Familiarity with third-party platform integrations, including authentication flows, API connections, embedded forms, and tracking
- Preferred: Experience with ContentSquare/Hotjar for UX monitoring and testing
- Preferred: Familiarity with CI/CD pipelines and hosting infrastructure (e.g. cloud platforms, CDNs)
- Preferred: Experience with CRM or marketing automation platforms
- Preferred: Experience in a mission-driven, research, or data-focused organization
