Call Center Sales Agent

Acorn Stairlifts, Inc.

. Contact existing customers to remind them to renew annual service agreements .

Posted 9/23/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $0 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on communication, problem-solving, and organizational abilities. Proficient in processing payments and maintaining accurate records while adhering to company policies.

Highest-signal resume keywords

Customer Service ExperiencePayment ProcessingCommunication SkillsProblem-Solving AbilitiesData Entry Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payment ProcessingData Entry SkillsKeyboarding SkillsSales Goals AchievementService Agreement Explanation

Soft Skills

Active ListeningSolution-Oriented AttitudeProfessionalism in Handling ObjectionsOrganizational AbilitiesTeam Collaboration

Tools & Technologies

Microsoft WindowsBasic Computer Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceCollectionsCall CenterService AgreementsKey Performance Indicators

About the role

Key responsibilities & impact

Contact existing customers to remind them to renew annual service agreements
Follow up with customers who have outstanding balances
Process credit card and check payments over the phone
Document customer interactions, payments, and account updates accurately
Explain service agreement coverage and plan limitations
Create service support tickets when needed
Resolve payment issues and follow up on outstanding accounts
Meet sales goals and key performance indicators (KPIs)
Maintain accurate records while adhering to company policies and procedures
Help customers maintain protection and peace of mind through annual service agreements

Requirements

What you’ll need

High school diploma or GED required
1–3 years of customer service, collections, sales, or call center experience preferred
Equivalent combinations of education and experience will be considered
Strong communication and active listening skills
Comfortable handling customer objections and difficult conversations professionally
Customer-focused with a positive, solution-oriented attitude
Proficient with Microsoft Windows and basic computer applications
Accurate keyboarding and data entry skills
Strong problem-solving and organizational abilities
Ability to calculate discounts and process payments accurately
Ability to work independently while contributing to a collaborative team environment
Ability to perform extended periods of sitting, speaking, listening, and computer work
Occasional standing and lifting of up to 10 pounds may be required