Service Agreement Agent

Acorn Stairlifts, Inc.

. Drive revenue by making a high volume of outbound calls to existing stairlift owners to promote annual service agreements .

Posted 10/31/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen and customer service skills, effectively converting leads into sales while maintaining a customer-focused approach. Proficient in managing high call volumes and accurately documenting customer interactions to support service agreements.

Highest-signal resume keywords

Sales Goal AchievementOutbound CallingCustomer Relationship ManagementVerbal Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales MetricsCall Volume ManagementCustomer Needs IdentificationDocumentation AccuracyMultitasking Ability

Soft Skills

EmpathyPersuasive SellingResilienceAdaptabilityCustomer Focus

Tools & Technologies

Web-Based PlatformsEmail ApplicationsMicrosoft Outlook

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Outbound SalesCall Center ExperienceService AgreementsCustomer ExperienceSales Conversion

About the role

Key responsibilities & impact

Drive revenue by making a high volume of outbound calls to existing stairlift owners to promote annual service agreements
Serve as the first point of contact for inbound calls, identifying customer needs and converting opportunities into sales
Deliver a positive and empathetic customer experience that builds trust and supports long-term relationships
Accurately document all interactions, update customer information, and ensure correct follow-up actions and dispositions
Partner with the Service department when customers report breakdowns or require maintenance
Consistently meet or exceed sales metrics, including conversion rates, call volume, and quality standards

Requirements

What you’ll need

High school diploma or GED required
1–3 years of related sales or call center experience strongly preferred
Demonstrated ability to achieve sales goals in a high-volume contact environment
Excellent verbal communication and persuasive selling skills
Customer-focused mindset with the ability to handle objections confidently and professionally
Strong attention to detail while navigating computer systems and documenting updates accurately
Ability to multitask, adapt quickly, and maintain resilience while working toward measurable results
Proficiency with web-based platforms and email applications such as Microsoft Outlook

Benefits

Comp & perks

Uncapped earning potential with competitive base salary + commission + Incentive & Daily Spiffs
Paid, ongoing sales training and advancement opportunities within a growing global company
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance
Company-paid Short- and Long-Term Disability
7 paid holidays
10 days paid time off annually; paid time off increases to 15 days annually after 2 years
Supportive, energetic workplace where success is celebrated