Account Manager

Acrisure

. Maintain policies and service an assigned portion of mid-size to large commercial accounts with moderate complexity .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial accounts, providing exceptional client service, and maintaining compliance with insurance regulations. Proficient in risk management, proposal preparation, and utilizing technology to enhance client communication and service delivery.

Highest-signal resume keywords

Commercial Insurance ExperienceProperty And Casualty Insurance LicenseAgency Management Systems KnowledgeClient Relationship ManagementAdvanced Proficiency With MS Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementProposal PreparationClaims HandlingAccount ReviewInsurance Program AnalysisClient Needs AssessmentPolicy Endorsements MonitoringMathematical SkillsAttention To DetailCritical Thinking

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingAdaptabilityTeam Collaboration

Tools & Technologies

MS OfficeApplied EpicAgency Management Systems

Certifications & Qualifications

CISR EliteCICState Insurance License

Industry Keywords

Commercial AccountsClient ServiceInsurance CoverageClient ProposalsInsurance ChangesAlaska CoverageContinuing Education Compliance

About the role

Key responsibilities & impact

Maintain policies and service an assigned portion of mid-size to large commercial accounts with moderate complexity
Manage day-to-day client service needs and build strong client relationships
Market and service accounts according to platform objectives and procedures
Support client advisors with account updates and coverage decisions
Review client exposures and insurance programs and determine appropriate carriers based on coverage, protection, and cost
Market, quote, and prepare client proposals from risk management and insurance perspectives
Anticipate customer needs and respond to client issues and questions in a timely manner
Handle initial claims reports and follow up on claim progress
Monitor carrier activities, including policy endorsements and claims
Complete account reviews
Round out customers' insurance portfolios through additional commercial and personal lines solicitation where applicable
Maintain customer records according to procedures
Keep customers informed about pending insurance changes affecting coverage
Provide timely, professional, and accurate communication to clients, teams, and carrier representatives
Maintain confidentiality of client records and communications
Seek client referrals and help generate new business
Refer current and prospective clients to Benefits and Personal Insurance departments
Coach and mentor junior commercial lines members and potentially lead team meetings and initiatives
Comply with agency standards, policies, and procedures

Requirements

What you’ll need

Demonstrated verbal and written communication skills, including correct grammar, spelling, and punctuation
High level of understanding of accounting or strong math skills
High degree of critical thinking and problem-solving ability
Demonstrated attention to detail, producing outcomes with minimal errors
Ability to adapt to changes in direction and priority in a fast-paced environment
Advanced proficiency with a variety of technology, including MS Office
Knowledge of Agency Management Systems; Applied Epic is a plus
Ability to function independently and as part of a team
Compliance with continuing education requirements for agent licensing and professional designations
Must have worked with Alaska coverage
Must stay informed regarding industry information, new production information, coverages, and technology
Bachelor's degree and/or 5+ years commercial insurance experience or recognized equivalent is required
Hold and maintain appropriate state Property and Casualty Insurance license
Initiate, obtain, and maintain CISR Elite, CIC, or other advanced designations

Benefits

Comp & perks

Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage
Professional growth and development opportunities through a collaborative workplace