Associate I – Carrier Credentialing

Acrisure

. Provide general administrative support to internal initiatives tied to automation .

Posted 10/8/2026full-timeGrand Rapids • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including data analysis, organization, and confidentiality management. Proficient in Microsoft Office Suite and Adobe, with a focus on effective communication and teamwork in a fast-paced environment.

Highest-signal resume keywords

Data AnalysisMicrosoft Office SuiteAdministrative SupportCustomer Service ExperienceTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data OrganizationData Accuracy ReviewAI Workflow TroubleshootingRegulatory Document MaintenanceProofreading Skills

Soft Skills

TeamworkSelf-MotivationEffective CommunicationAttention to DetailMulti-Tasking

Tools & Technologies

AdobeMicrosoft Office SuiteInternet Applications

Certifications & Qualifications

Associates Degree or Equivalent

Industry Keywords

Regulatory AffairsConfidentialityDeadline ManagementCollaborationCustomer Service

About the role

Key responsibilities & impact

Provide general administrative support to internal initiatives tied to automation
Review and analyze data for accuracy
Organize and identify data into one central location
Test and support development of AI initiatives
Troubleshoot AI-built workflows and report issues
Prioritize conflicting needs and follow projects through to successful completion under deadline pressure
Maintain confidentiality and protect sensitive information and assigned tasks
Maintain day-to-day regulatory documents in an organized and timely fashion
Support the Regulatory Affairs team through effective and accurate administrative assistance
Maintain awareness of team roles and functions
Complete other projects as assigned

Requirements

What you’ll need

Associates Degree or the recognized equivalent of education and experience is required
Minimum of 2 years of general office experience required, including at least one year in customer service role and/or administrative role
Excellent PC skills including Microsoft Office Suite, Adobe and internet experience is required
Ability to multi-task in a fast-paced environment is required
Able to work independently and enjoy a high degree of interaction with team members
Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
Self-motivated and driven
Maintain a sense of urgency and ability to work with and meet deadlines
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Demonstrate strong proofreading skills
Demonstrates excellent time management and prioritization skills
Attention to detail and commitment to a high level of accuracy
The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information
Ability to maintain a professional demeanor and positive attitude
Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage