Associate I, Licensing

Acrisure

. Initiate, organize, track, and maintain insurance licensing information and continuing education documentation with agency partners .

Posted 11/6/2026full-timeGrand Rapids • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and organizational capabilities, with a focus on managing insurance licensing information and providing effective communication support to agency partners. Proficient in problem-solving and maintaining confidentiality while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Microsoft Office ProficiencyInsurance Licensing ExperienceCustomer Service ExperienceEffective Written And Oral CommunicationProblem-Solving Capacity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft ExcelAdministrative SupportRegulatory Document ManagementInsurance Licensing ManagementData Tracking

Soft Skills

Self-MotivatedTeam CollaborationMultitaskingIndependenceAttention To Detail

Industry Keywords

InsuranceContinuing EducationCustomer ServiceMergers And AcquisitionsConfidentiality

About the role

Key responsibilities & impact

Initiate, organize, track, and maintain insurance licensing information and continuing education documentation with agency partners
Provide agency partners with one-on-one guidance and assistance in meeting licensing and continuing education requirements
Maintain confidentiality of sensitive information and assigned tasks
Manage affiliation of individual licensees to Acrisure’s agency licenses during mergers and acquisitions and daily operations
Provide agent and carrier support through written and oral communications
Maintain day-to-day regulatory documents in an organized and timely manner
Support team success through effective and accurate administrative assistance
Resolve limited and non-routine problems as required
Maintain awareness of immediate team members’ roles and work functions

Requirements

What you’ll need

Strong computing skills, including Microsoft Office and specifically Excel
Ability to work independently after receiving instructions and guidance
High degree of interaction with team members
High problem-solving capacity
Self-motivated and driven
Effective written and oral communication skills
Willingness and ability to work overtime, particularly between September and December
Enrollment in an associate degree or higher program may be considered in accounting, business administration or general business, insurance, legal studies, or comparable fields
At least one year in a customer service role and/or administrative role
Ability to multitask in a fast-paced environment
Associates degree or higher preferred; equivalent work experience accepted
Insurance licensing experience or accounting experience preferred, but not required
Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership

Benefits

Comp & perks

Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA)
Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage