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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and account service team leadership, with a strong focus on employee benefits and compliance. Proficient in managing COBRA and Direct Bill programs, as well as conducting client meetings and presentations.
Highest-signal resume keywords
Client Relationship ManagementAccount Service Team LeadershipNJ Life And Health LicenseEmployee Benefits ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
COBRA Program ManagementDirect Bill Program ManagementMedicare Member Eligibility ReviewClient Renewal CoordinationRFP Process Management
Soft Skills
Team LeadershipCross-Functional PartnershipEffective Communication
Tools & Technologies
Computer Systems Familiarity
Certifications & Qualifications
NJ Life And Health License
Industry Keywords
Employee BenefitsHealth Insurance FundMarket TrendsClaims IssuesOpen Enrollment
About the role
Key responsibilities & impact- Maintain overall responsibility for client relationship management
- Manage the account service team
- Provide administrative support to the Health Insurance Fund (Fund) division
- Orchestrate deployment of corporate-wide resources for Acrisure NJ Platform accounts
- Support JHIF members and their employees with day-to-day needs
- Assist with COBRA and Direct Bill programs within JHIF entities
- Review Medicare member eligibility and oversee transition into the Medicare population
- Conduct client meetings and presentations
- Speak with employers and employees during open enrollment meetings
- Collect pertinent data, establish facts, and draw valid conclusions to assist members with claims issues
- Apply effective management and marketing techniques
- Build knowledge and skills to keep pace with market trends
- Coordinate and manage client renewals and RFP processes
- Familiarize with computer systems of all carriers for reference
Requirements
What you’ll need- 5+ years of experience in large market employee benefits
- NJ Life and Health License
- HS Diploma or equivalent required
- Bachelor's Degree preferred
- Strong communication skills, both written and verbal
- Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
- Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws