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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resources processes, including onboarding, data management, and compliance with HR laws. Proficient in utilizing HRIS technology and Microsoft Office Suite to enhance operational efficiency and support employee needs.
Highest-signal resume keywords
Human Resources ExperienceHRIS Technology ProficiencyMicrosoft Office Suite SkillsProblem-Solving CapabilityAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingData ManagementBackground Check ProcessingEmployment VerificationHR ComplianceProcess ImprovementData AuditingRecord ManagementTime ManagementMulti-State HR Experience
Soft Skills
Effective CommunicationTeam CollaborationSelf-MotivationOrganizational SkillsConfidentiality Maintenance
Tools & Technologies
HRIS TechnologyMicrosoft 365 TeamsWorkday
Certifications & Qualifications
Associate DegreeBachelor's Degree in HR or Business Administration
Industry Keywords
Concierge ServiceEmployee RecordsTransactional DataHR Self-Service PortalsCall Center Experience
About the role
Key responsibilities & impact- Provide concierge service in daily communications with employees and leadership regarding transactional Human Resources needs
- Administer HR tasks and activities for Agency Partners
- Initiate and support electronic onboarding of new hires
- Process and track background checks and drug screens
- Process changes in HCM systems for employee records, benefits, and payroll
- Process information-system changes for Acrisure Partners and business units
- Populate, distribute, and collect employment agreement documents
- Assist partners and employees with HR self-service portals
- Process employment verifications with a third-party vendor
- Review and interpret transactional data to resolve issues and propose process improvements
- Audit and validate employee data
- Support Legal and HR Advisors with basic record requests
- Support administrative and data-entry needs for the HR organization
- Recommend process improvements, system enhancements, and alternatives
- Assist with HR projects, priorities, and initiatives
- Provide exemplary customer service
- Assist with training and knowledge-transfer activities
- Maintain compliance with state and federal HR laws and regulations
- Perform other related duties as assigned
Requirements
What you’ll need- Demonstrated skills in Microsoft Office Suite, MS 365 Teams, and HRIS technology
- Ability to collaborate and work effectively with others in a team-oriented environment
- High level of problem-solving capability
- Self-motivated and able to work independently
- Effective written and verbal communication
- Excellent time management and prioritization skills
- Attention to detail and commitment to accuracy
- Ability to manage and prioritize competing work streams that evolve quickly
- Excellent organizational skills
- Ability to maintain confidentiality
- Associate degree or recognized equivalent of education and experience required
- Bachelor's degree in HR or related Business Administration discipline may be substituted for the experience requirement
- 2+ years of HR experience preferred
- Call Center experience preferred
- Multi-state experience preferred
- Workday experience is a plus
- Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
- Final candidates must complete post-offer verification processes
Benefits
Comp & perks- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave, including for adoptive parents
- Legal plan options
- Pet insurance coverage