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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Asset Management (ITAM) lifecycle execution, data integrity management in ServiceNow, and compliance with regulatory standards such as NYDFS and SOX. Proficient in advanced data analysis and reporting, with strong collaboration skills across technical and non-technical teams.
Highest-signal resume keywords
IT Asset Management (ITAM)ServiceNow Data IntegrityAdvanced Excel ProficiencyCompliance Support (NYDFS, SOX)Data Analysis and Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Asset GovernanceLifecycle StandardsData Quality ReviewsKPI TrackingInventory AccuracyCost AvoidanceAudit-Ready ReportingProcess ImprovementAutomationPolicy Development
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
ServiceNowExcelEnterprise Service Management Platforms
Industry Keywords
Regulated IndustriesAudit ComplianceIT OperationsTechnology Service TeamsHigh-Growth Organizations
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Own hardware asset lifecycle execution, including request, receipt, deployment, in-use, reclamation, refresh, and disposal
- Escalate lifecycle exceptions to the Global IT Asset Manager
- Own data integrity in ServiceNow as the authoritative system of record
- Perform data quality reviews and remediate gaps, duplicates, and stale records across asset, CI, and transfer order data sets
- Deliver ServiceNow asset reporting and analytics, including KPI tracking, inventory accuracy, recovery and reuse rates, fulfillment SLAs, cost avoidance, and audit-ready leadership views
- Support audits and compliance activities for NYDFS, SOX, and internal controls
- Prepare evidence packages, validate asset data against discovery sources, and document lifecycle exceptions
- Exercise independent judgment on routine ITAM governance matters
- Contribute to ITAM policies, standards, SOPs, processes, automation, and reporting enhancements
- Partner with IT Support, Procurement, Finance, Security, and Infrastructure on stockroom operations, procurement reconciliation, SAM and CMDB data hygiene, and governance adoption
Requirements
What you’ll need- Experience supporting IT operations, asset management, or technology service teams in an enterprise environment
- Strong attention to detail with the ability to own data integrity and identify quality issues across large data sets
- Demonstrated understanding of IT asset governance, lifecycle standards, and compliance support
- Strong reporting and data analysis skills
- Advanced Excel proficiency, including pivot tables, formulas, and data analysis
- Excellent organizational and communication skills
- Ability to collaborate across technical and non-technical teams
- Experience with ServiceNow or another enterprise service management platform, including report and dashboard creation
- Familiarity with ITAM, HAM, SAM, or CMDB governance frameworks and policies
- Experience working in a fast-paced or high-growth organization
- Exposure to regulated industries with audit and compliance requirements, such as NYDFS and SOX
- Experience contributing to process improvement, automation, or policy development initiatives
- Bachelor's degree in Information Technology, Business, Finance, or a related field, or 3+ years of progressive experience in IT Asset Management, IT operations, related governance, compliance, or analytical function, or equivalent demonstrated expertise
Benefits
Comp & perks- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) options
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave, including for adoptive parents
- Legal plan options
- Pet insurance coverage
