IT Systems Engineer

Acrisure

. Manage accounts and identity across cloud and SaaS platforms .

Posted 11/6/2026full-timeAustin • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing accounts and identity across cloud and SaaS platforms, with a strong focus on onboarding and offboarding processes. Proficient in troubleshooting hardware and supporting conference room technology while maintaining accurate documentation and inventory management.

Highest-signal resume keywords

SaaS AdministrationIdentity ManagementOnboarding And Offboarding ProcessesTechnical Support For A/V SystemsPython Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Google Workspace AdministrationMicrosoft Entra ID AdministrationOkta AdministrationGitHub AdministrationAtlassian AdministrationTroubleshooting Docking StationsImaging LaptopsBuilding WorkstationsAccess ReviewsUser Audits

Soft Skills

Clear CommunicationProblem SolvingPatience With Users

Tools & Technologies

AWSAzureGoogle CloudVideo Conferencing SystemsConference Room A/V

Industry Keywords

Access PermissionsGroup And Role StructuresSoftware LicensingVendor AdministrationPreventive Maintenance

Tech Stack

Tools & technologies

AWSAzureCloudPython

About the role

Key responsibilities & impact

Manage accounts and identity across cloud and SaaS platforms
Design and maintain auditable group and role structures for access permissions
Run end-to-end onboarding, including accounts, licenses, application access, and tested hardware
Run offboarding and verify access removal across systems
Support recurring access audits and reviews by gathering evidence and reconciling accounts
Manage software licensing and vendor administration, including seats, renewals, and invoices
Provide first-line hardware support for laptops, monitors, docking stations, keyboards, mice, and peripherals
Maintain conference room A/V, video conferencing systems, and room booking panels
Provide technical support for town halls, leadership meetings, presentations, and events
Troubleshoot printers, including connectivity, drivers, software, toner, and maintenance
Perform preventive maintenance on conference room A/V, printers, and shared technology
Maintain equipment and supply inventory and monitor stock levels
Coordinate with corporate IT and outside vendors on unresolved issues
Document systems and automate repetitive work
Participate in Cloud and DevOps work alongside the Cloud Engineering team, up to 50% of the time
Work on a small senior team with latitude to improve processes

Requirements

What you’ll need

2+ years administering SaaS and identity platforms such as Google Workspace, Microsoft Entra ID, Okta, GitHub, or Atlassian
Experience administering platforms, not merely using them
Ability to design and maintain group and role-based access structures
Experience owning onboarding and offboarding processes
Hands-on experience imaging laptops and building workstations
Ability to troubleshoot docking stations and multi-monitor setups
Experience supporting conference room A/V and video conferencing
Good recordkeeping for inventory, documentation, and activity trails
Clear and patient communication with blocked or frustrated users
Ability to independently resolve vague requests
Preferred experience with Google Cloud
AWS or Azure experience, particularly IAM, directory, and account management, is valuable
Willingness to learn scripting; Python is used most frequently
Bonus exposure to access reviews, user audits, or compliance evidence gathering
Undergraduate degree in a related field, or related experience considered in place of a degree for a very strong candidate
Comfortable with onsite presence
Must be able to work in the United States without visa sponsorship; the employer does not sponsor visas
Full-time employment; no C2C or C2H

Benefits

Comp & perks

Comprehensive medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) options
Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage
Learning support for Python, with scripting experience not required
Hybrid work arrangement / onsite collaboration support