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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing claims, including thorough investigation, documentation, and timely medical payments. Exhibits strong analytical, organizational, and communication skills while effectively multitasking in a team-oriented environment.
Highest-signal resume keywords
Claims InvestigationWorkers’ Compensation StatutesAnalytical SkillsMicrosoft Office ProficiencyCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementDocumentationMedical Payment ProcessingTime ManagementMultitasking
Soft Skills
Oral CommunicationWritten CommunicationAttention to DetailOrganizational SkillsTeam Collaboration
Tools & Technologies
Microsoft Office SuitePC Literacy
Certifications & Qualifications
State LicenseOngoing Education Credits
Industry Keywords
SubrogationPerformance CompetenciesMedical Issues Management
About the role
Key responsibilities & impact- Investigate claims thoroughly, including coverage and identifying subrogation
- Manage medical issues and schedule timely appointments
- Work closely with the Team Manager to identify red flags
- Keep claim files consistently documented and updated
- Ensure all medical payments are issued timely and appropriately
Requirements
What you’ll need- Successfully pass tests in states where they are required for license
- Complete required ongoing education credits to maintain license
- Attend training and become proficient with workers’ compensation statutes for assigned states
- Strong oral and written communication skills
- Strong analytical skills and attention to detail
- Time management skills and ability to manage multiple priorities accurately and efficiently
- Ability to provide professional and friendly customer service
- Proficient knowledge of Microsoft Office suite
- PC literacy, including Microsoft Office products
- Strong organizational skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to determine required next steps and proactively respond
- Ability to multitask in various systems and/or programs
- Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
- Final candidates must complete post-offer verification processes related to the role
Benefits
Comp & perks- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave, including for adoptive parents
- Legal plan options
- Pet insurance coverage