Operations Manager, Marketing & Communications

Acrisure

. Manage day-to-day vendor and agency relationships, including onboarding, scope coordination, contract tracking, performance check-ins, issue resolution, and budget alignment .

Posted 10/1/2026full-timeUnited StatesMid-LevelSenior💰 $123,250 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, vendor management, and budget coordination, with a strong focus on operational workflows and cross-functional stakeholder engagement. Proficient in utilizing project management tools and maintaining governance standards to drive successful project outcomes.

Highest-signal resume keywords

Project ManagementVendor ManagementBudget CoordinationCross-Functional Stakeholder ManagementPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget TrackingOperational WorkflowsProject GovernanceProcurement ProcessesInvoice ProcessingPerformance MonitoringRisk ManagementProject PlanningResource AllocationWorkflow Improvement

Soft Skills

Organizational SkillsCommunication SkillsStakeholder ManagementTeam LeadershipCollaboration

Tools & Technologies

AsanaMonday.comSmartsheetWorkfrontJiraMicrosoft ProjectWorkdaySAP AribaNetSuite

Certifications & Qualifications

PMP Certification

Industry Keywords

MarketingCommunicationsPublic RelationsBusiness AdministrationMatrixed Organization

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage day-to-day vendor and agency relationships, including onboarding, scope coordination, contract tracking, performance check-ins, issue resolution, and budget alignment
Process and track invoices, reconcile discrepancies, monitor spend trends, and flag variances or risks
Maintain budget tracking documentation and support monthly and quarterly budget-to-actuals reporting
Coordinate vendor and contractor management with procurement and manage third-party intake requests and approvals
Develop project plans, timelines, workbacks, budget milestones, and vendor coordination plans
Manage project schedules and coordinate deliverables across internal teams and external partners
Monitor milestones, dependencies, risks, budget considerations, and resource needs
Facilitate project meetings and provide status updates to leadership and stakeholders
Manage intake, prioritization, and workflow coordination across marketing and communications channels
Maintain and improve operating processes, governance standards, workflow tools, planning calendars, roadmaps, and launch schedules
Coordinate enterprise initiatives requiring integrated communications and marketing support
Maintain dashboards and reporting tools for project status, budgets, team capacity, resource allocation, and governance milestones
Support annual planning, quarterly business reviews, department reporting, and leadership presentations
Partner with the Director of Operations to align projects, portfolios, budgets, and governance practices with strategic objectives and KPIs
Identify workflow improvements and develop project templates, governance frameworks, budget tools, and best practices

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field
5+ years of operations, project management, budget coordination, vendor management, or marketing and communications experience
Experience managing cross functional initiatives
Strong knowledge of operational workflows, project governance, budget tracking, procurement processes, and cross-functional stakeholder management
Proficiency with project management platforms such as Asana, Monday.com, Smartsheet, Workfront, Jira, or Microsoft Project
Familiarity with procurement, finance, or vendor management systems such as Workday, SAP Ariba, NetSuite, or similar
Exceptional organizational, communication, and stakeholder management skills
Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
PMP certification or equivalent project management training preferred
Experience within a large, matrixed, or global organization preferred

Benefits

Comp & perks

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave, including for adoptive parents
Legal plan options
Pet insurance coverage